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Mercure Queenstown Resort

Mercure Queenstown Resort Review: Everything You Need to Know

Mercure Queenstown Resort Is This the Best Place to Stay in Queenstown (NZ)?

a sign for a morongo resort in front of a building at Mercure Queenstown Resort in Queenstowna white bathroom with a sink and a shower at Mercure Queenstown Resort in Queenstowna bar in a restaurant with tables and chairs at Mercure Queenstown Resort in Queenstowna lobby with couches and chairs and a counter at Mercure Queenstown Resort in Queenstownan overhead view of a hotel with a swimming pool at Mercure Queenstown Resort in Queenstowna room with tables and chairs and a projection screen at Mercure Queenstown Resort in Queenstowna large building with a large awning on it at Mercure Queenstown Resort in Queenstown

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Located in Queenstown, just 2.5 km from the Skyline Gondola and Luge, Mercure Queenstown Resort offers guests comfortable accommodations complete with an outdoor swimming pool, complimentary private parking, a fitness center, and beautiful gardens. The property features an on-site restaurant and also provides a communal lounge area, in addition to facilities like a sauna and a hot tub. Guests can take advantage of services such as room service, a 24-hour front desk, and currency exchange.

The hotel provides air-conditioned rooms equipped with a desk, a safety deposit box, a flat-screen TV, and a private bathroom featuring a shower. Bed linens and towels are included in the rooms at Mercure Queenstown Resort.

Guests can enjoy the terrace available at the accommodation. This 4-star hotel is an ideal spot for those who love to hike and ski, with car rental services offered for convenience.

Mercure Queenstown Resort is located 10 km from the Queenstown Event Centre and 12 km away from the stunning Lake Wakatipu. The nearest airport is Queenstown Airport, which is situated 9 km from the hotel.

Couples have a special affinity for the location, giving it a rating of 8.3 for a getaway designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed

Facilities of Mercure Queenstown Resort
Great facilities! Review score, 8.1

Most popular facilities

  • Outdoor swimming pool

  • Free parking

  • Free WiFi

  • Family rooms

  • Non-smoking rooms

  • Fitness centre

  • 2 restaurants

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

View

  • View

Outdoors

  • Outdoor fireplace

  • Picnic area

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed

  • Clothes rack

Ski

  • Ski storage

Activities

  • Happy hour

    Additional charge

  • Bike tours

    Additional charge

  • Walking tours

    Additional charge

  • Mini golf

    Additional charge

  • Snorkelling

    Additional chargeOff-site

  • Diving

    Additional chargeOff-site

  • Bowling

    Additional chargeOff-site

  • Cycling

    Off-site

  • Hiking

  • Canoeing

    Additional chargeOff-site

  • Skiing

    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • Radio

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Transport

  • Public transport tickets

    Additional charge

Reception services

  • Concierge service

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Shared lounge/TV area

  • Vending machine (snacks)

  • Vending machine (drinks)

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Car hire

  • Packed lunches

  • Carpeted

  • Soundproof rooms

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Entire unit wheelchair accessible

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Sun loungers or beach chairs

  • Sun umbrellas

Wellness

  • Kids' pool

  • Fitness

  • Spa lounge/relaxation area

  • Steam room

  • Sun loungers or beach chairs

  • Hot tub/Jacuzzi

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Spanish

  • French

  • Hindi

  • Japanese

  • Korean

  • Portuguese

House rules
Mercure Queenstown Resort takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That’s about € 109. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

NZD 65 per child, per night

Cot upon request

Free

3+ years
Extra bed upon request

NZD 65 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 3 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposCash

The important details
Essential information for guests staying at this location

Kindly be aware that a surcharge of 1.4% applies when using a credit card.

Upon check-in, guests must present a valid photo ID and credit card. Please keep in mind that all Special Requests are subject to availability and may incur additional charges.

To ensure a smooth arrival, please notify Mercure Queenstown Resort in advance of your anticipated check-in time. You can fill out the Special Requests section during the booking process or reach out directly to the property using the contact information provided in your confirmation email.

In response to the ongoing Coronavirus (COVID-19) pandemic, the property has implemented enhanced safety and sanitation protocols.

Due to the effects of Coronavirus (COVID-19), food and beverage options at this property may be limited or unavailable.

This property is taking precautions to safeguard the health of guests and staff in light of the Coronavirus (COVID-19), which may result in reduced or unavailable services and amenities.

A security deposit of NZD 200 is required upon arrival. This will be collected via credit card and will be refunded in full upon check-out, provided there are no damages and after an inspection of the property.

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