The Win Hotel Surabaya

The Win Hotel Surabaya Review: Everything You Need to Know

The Win Hotel Surabaya Is This the Best Place to Stay in Surabaya (ID)?

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Located in Surabaya, The Win Hotel Surabaya is just 500 meters away from the Submarine Monument and offers a range of services including concierge assistance, non-smoking accommodations, a terrace, complimentary WiFi, and an on-site restaurant. This 3-star hotel provides room service and operates a 24-hour front desk. Guests can also take advantage of airport transfer services, and car rental options are available.

The hotel is equipped with air-conditioned rooms that come with a desk, a kettle, a safety deposit box, a flat-screen television, and a private bathroom featuring a shower. Each room at The Win Hotel Surabaya is supplied with bed linens and towels.

Nearby attractions include the Sharp Bamboo Monument, Gubeng Train Station, and the Joko Dolog Statue. The closest airport is Juanda International Airport, located 15 km away from The Win Hotel Surabaya.

Room type
Number of guests
 
1 double bed
2 single beds
1 single bed
2 double beds

Facilities of The Win Hotel Surabaya

Most popular facilities
  • Free WiFi

  • Airport shuttle

  • Non-smoking rooms

  • Room service

  • Facilities for disabled guests

  • Restaurant

  • Breakfast

Bathroom
  • Toilet paper

  • Towels

  • Towels/sheets (extra fee)

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Shower

Bedroom
  • Linen

View
  • City view

Outdoors
  • Terrace

Kitchen
  • Electric kettle

Room Amenities
  • Socket near the bed

  • Clothes rack

Living Area
  • Desk

Media & Technology
  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink
  • Special diet menus (on request)

  • Snack bar

  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service

  • Luggage storage

  • 24-hour front desk

Cleaning services
  • Daily housekeeping

  • Ironing service

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Car hire

  • Lift

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility
  • Toilet with grab rails

  • Upper floors accessible by elevator

Wellness
  • Massage

    Additional charge

Languages spoken
  • English

  • Indonesian

House rules
The Win Hotel Surabaya takes special requests – add in the next step!

Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children older than 1 year are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

Important Details
Essential information for guests at this property

To ensure a smooth check-in process, please notify The Win Hotel Surabaya in advance of your anticipated arrival time. You may either use the Special Requests box during the booking process or get in touch with the property directly using the contact details provided in your confirmation email.

Please note that payment is required prior to arrival via bank transfer. The property will reach out to you after your booking to provide detailed instructions.

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