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The Westin Excelsior, Florence

The Westin Excelsior, Florence Review: Everything You Need to Know

The Westin Excelsior, Florence Is This the Best Place to Stay in Florence (IT)?

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Situated in Florence, just 600 metres from Strozzi Palace, The Westin Excelsior, Florence offers accommodations complete with complimentary bicycles, private parking, a fitness centre, and a terrace. This luxurious 5-star hotel features room service and a 24-hour front desk. Guests can savor Italian and Mediterranean cuisine at the on-site restaurant or relax with a cocktail at the bar.

The hotel ensures that guests are accommodated in air-conditioned rooms, each equipped with a desk, a safety deposit box, a flat-screen TV, and a private bathroom that includes a bidet. Every room at The Westin Excelsior, Florence comes with bed linen and towels provided.

Guests can choose from a buffet, continental, or American breakfast during their stay.

Those at the hotel can partake in various activities in and around Florence, such as cycling.

Nearby attractions include Santa Maria Novella, Pitti Palace, and the Fortezza da Basso – Convention Center, all within easy reach of The Westin Excelsior, Florence. The closest airport is Florence Airport, located 9 km from the hotel.

Couples especially appreciate the location — they assigned it a rating of 9.6 for a getaway for two.

Facilities of The Westin Excelsior, Florence
Great facilities! Review score, 8.9

Most popular facilities

  • Private parking

  • WiFi

  • Family rooms

  • Non-smoking rooms

  • 2 restaurants

  • Fitness centre

  • Facilities for disabled guests

  • Room service

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Bidet

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

Bedroom

  • Linen

  • Wardrobe or closet

Outdoors

  • Terrace

Pets
Pets are allowed on request. No extra charges.
Activities

  • Bicycle rental

  • Live music/performance

    Additional chargeOff-site

  • Cooking class

    Off-site

  • Tour or class about local culture

    Additional charge

  • Happy hour

    Additional charge

  • Bike tours

    Additional charge

  • Walking tours

    Additional charge

  • Movie nights

    Additional chargeOff-site

  • Temporary art galleries

    Additional chargeOff-site

  • Cycling

    Off-site

  • Tennis court

    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Telephone

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

Internet
WiFi is available in the rooms and costs € 4 per hour.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs € 55 per day.

  • Valet parking

  • Street parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Tour desk

  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Pet bowls

  • Pet basket

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Lift

  • Family rooms

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Wellness

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Massage

    Additional charge

  • Fitness centre

Languages spoken

  • English

  • Spanish

  • French

  • Italian

House rules
The Westin Excelsior, Florence takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

3+ years
Extra bed upon request

€ 80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Free!Pets are allowed on request. No extra charges.

Groups
When booking more than 3 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The Essential Details
Important information for guests at this property

Kindly be advised that access to the wellness center requires an additional fee.

For Non-Refundable Rate bookings, please ensure that the name on the credit card used matches the name of the guest staying at the property. If it does not, a third-party authorization from the cardholder is necessary at the time of booking. Additionally, the credit card utilized for booking must be presented at check-in.

Guests are required to provide a photo ID and credit card upon arrival. Please note that all Special Requests are subject to availability and may incur extra charges.

We kindly ask you to notify The Westin Excelsior, Florence of your expected arrival time ahead of your stay. You can utilize the Special Requests section during booking or reach out to the property directly using the contact details provided in your confirmation.

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