The Upper House, Batu Kawan

The Upper House, Batu Kawan Review: Everything You Need to Know

The Upper House, Batu Kawan Is This the Best Place to Stay in Bandar Cassia (MY)?

a hotel room with a bed and a table and a chair at The Upper House, Batu Kawan in Batu KawanGallery image of The Upper House, Batu Kawan in Batu KawanGallery image of The Upper House, Batu Kawan in Batu Kawana rendering of a building with a sculpture in front of it at The Upper House, Batu Kawan in Batu Kawana building with a sign on the side of it at The Upper House, Batu Kawan in Batu Kawana bedroom with a bed and a sink and a mirror at The Upper House, Batu Kawan in Batu KawanGallery image of The Upper House, Batu Kawan in Batu Kawana hotel room with a bed and a desk and a window at The Upper House, Batu Kawan in Batu Kawan

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Located 24 km from Sunway Carnival Mall, The Upper House in Batu Kawan provides 4-star lodging and features an outdoor swimming pool, a dining establishment, and a bar. The property is situated approximately 26 km from Penang Bridge, 30 km from Queensbay Mall, and 36 km from 1st Avenue Penang. Guests can enjoy amenities such as a 24-hour front desk, airport transfer services, room service, and complimentary WiFi throughout the premises.

The hotel offers air-conditioned rooms equipped with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, and a private bathroom featuring a bidet. Each room at The Upper House, Batu Kawan is also provided with bed linen and towels.

Penang Times Square is located 36 km from the accommodation, while the Rainbow Skywalk at Komtar can be found 37 km away. The closest airport is Penang International Airport, situated 24 km from The Upper House, Batu Kawan.

Couples have a particular fondness for the location, giving it a rating of 8.6 for a getaway designed for two.

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
1 large double bed

Facilities of The Upper House, Batu Kawan
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool

  • Non-smoking rooms

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Free parking

  • Room service

  • Tea/coffee maker in all rooms

  • Bar

  • Breakfast

Bathroom
  • Toilet paper

  • Towels

  • Bidet

  • Additional toilet

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom
  • Linen

  • Wardrobe or closet

Kitchen
  • Tumble dryer

  • Electric kettle

Activities
  • Happy hour

    Additional charge

Living Area
  • Desk

Media & Technology
  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink
  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking

  • Accessible parking

Reception services
  • Invoice provided

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services
  • Daily housekeeping

  • Trouser press

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Minimarket on site

  • Air conditioning

  • Non-smoking throughout

  • Allergy-free room

  • Wake-up service

  • Hardwood or parquet floors

  • Soundproofing

  • Private entrance

  • Laptop safe

  • Soundproof rooms

  • Lift

  • Family rooms

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility
  • Upper floors accessible by elevator

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Pool is on rooftop

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness
  • Sun loungers or beach chairs

Languages spoken
  • English

  • Malay

  • Chinese

House rules
The Upper House, Batu Kawan takes special requests – add in the next step!

Check-in
From 15:00 to 00:00

Check-out
From 00:00 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That’s about € 20. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
VisaMastercardUnionPay debit cardUnionPay credit cardCash

The fine print
Essential information for guests staying at this property

Effective from 1st January 2023, a tourist tax of RM 10 per room per night will be charged to all foreign guests. This fee is not included in the room rate and must be settled at check-in. Guests presenting a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempt from this charge.

An initial damage deposit of MYR 100 is required upon arrival. This deposit will be processed via credit card. You will receive a full refund upon check-out, provided that the property passes inspection.

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