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The Upper House

The Upper House Review: Everything You Need to Know

The Upper House Is This the Best Place to Stay in Stoke On Trent (GB)?

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The Upper House boasts a garden, a communal lounge, a terrace, and a restaurant in Stoke on Trent. This 4-star hotel provides free WiFi, along with room service and a 24-hour front desk for guests’ convenience. A bar is also available on the premises.

In each room, guests will find a wardrobe, a flat-screen TV, a private bathroom, bed linens, and towels. All rooms include a kettle, with some featuring a balcony and others offering views of the garden.

Guests can savor a buffet, à la carte, or continental breakfast at the property.

Trentham Gardens is located 7.7 km from The Upper House, and Alton Towers is 23 km away. The closest airport is East Midlands Airport, situated 63 km from the hotel.

Couples especially appreciate the location — they rated it 9.5 for a getaway for two.

Room type
Number of guests
 
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 double bed
1 large double bed
2 single beds

Facilities of The Upper House
Great facilities! Review score, 9

Most popular facilities

  • Free parking

  • Free WiFi

  • Family rooms

  • Facilities for disabled guests

  • Non-smoking rooms

  • 24-hour front desk

  • Restaurant

  • Room service

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

Outdoors

  • Picnic area

  • Outdoor furniture

  • Terrace

  • Garden

Kitchen

  • Electric kettle

Activities

  • Golf course (within 3 km)

    Additional charge

Media & Technology

  • Flat-screen TV

  • Telephone

  • TV

Food & Drink

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Invoice provided

  • Luggage storage

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key access

General

  • Pet bowls

  • Shared lounge/TV area

  • Non-smoking throughout

  • Heating

  • Packed lunches

  • Carpeted

  • Lift

  • Fan

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Languages spoken

  • English

House rules
The Upper House takes special requests – add in the next step!

Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 07:00 to 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

5+ years
Extra bed upon request

£25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 6 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

Important Details
Essential information for guests staying at this property

Kindly note that the property experiences a peak wedding season, so it is recommended to verify if any weddings are scheduled during your visit.

Please notify The Upper House ahead of your anticipated arrival time. You may use the Special Requests box while booking or reach out to the property directly using the contact information provided in your confirmation.

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