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The St. Regis Astana

The St. Regis Astana Review: Everything You Need to Know

The St. Regis Astana Is This the Best Place to Stay in Astana (KZ)?

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The St. Regis Astana is situated along the banks of the Ishim River, nestled in the heart of Central Park in Kazakhstan’s capital. Notable attractions such as Bayterek Tower, Independence Square, and the Astana Opera are just a 15-minute drive away.

The hotel’s interior showcases a harmonious blend of contemporary design elements intertwined with nods to Kazakhstan’s nomadic heritage. Each room is equipped with a flat-screen TV featuring cable channels, along with an iPod docking station. All accommodations include a separate living area and the renowned St. Regis Bed. The private bathrooms are fitted with a bath and bidet, and guests are provided with bathrobes, slippers, and complimentary toiletries. Some superior rooms even feature a sauna or a spa bath.

Iridium Spa presents an array of beauty and wellness treatments. Guests can also enjoy a swimming pool, fitness center, and sauna at the St. Regis Athletic Club.

Additionally, the property offers a conference hall, a 24-hour concierge service, and complimentary butler service for all guests of the St. Regis Astana.

Car rental services are available as well. The St. Regis is located 8 km from the Expo 2017 Exhibition Complex, and the nearest airport, Astana International Airport, is 17 km away from the hotel.

Couples especially appreciate the location — they scored it 9.6 for a getaway for two.

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed

Facilities of The St. Regis Astana
Great facilities! Review score, 9.5

Most popular facilities

  • Indoor swimming pool

  • Free WiFi

  • Airport shuttle

  • Free parking

  • Family rooms

  • Spa and wellness centre

  • Fitness centre

  • Non-smoking rooms

  • Bar

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Pets
Pets are allowed. Charges may be applicable.
Activities

  • Live sport events (broadcast)

  • Live music/performance

  • Cooking class

    Additional charge

  • Tour or class about local culture

    Additional charge

  • Bike tours

    Additional charge

  • Walking tours

    Additional charge

  • Kids' club

    Additional charge

  • Karaoke

    Additional charge

  • Tennis court

    Additional chargeOff-site

Food & Drink

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Bar

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).

  • Street parking

  • Accessible parking

Reception services

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • 24-hour front desk

Entertainment and family services

  • Indoor play area

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Grocery deliveries

    Additional charge

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Heating

  • Car hire

  • Packed lunches

  • Soundproof rooms

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Auditory guidance

  • Visual aids: Tactile signs

  • Visual aids: Braille

  • Emergency cord in bathroom

  • Lower bathroom sink

  • Higher level toilet

  • Toilet with grab rails

  • Wheelchair accessible

Indoor swimming pool

Free!

  • Open all year

  • Adult only

  • Infinity pool

  • Pool with view

  • Heated pool

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Yoga classes

  • Fitness

  • Massage chair

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Facial treatments

  • Beauty Services

  • Sun loungers or beach chairs

  • Hammam

    Additional charge

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • German

  • English

  • Italian

  • Russian

  • Turkish

House rules
The St. Regis Astana takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 4 years
Cot upon request

Free

16 years
Extra bed upon request

KZT 22,400 per child, per night

Adult (18+ years)
Extra bed upon request

KZT 22,400 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are allowed. Charges may be applicable.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The essential details
Important information for visitors at this property

The St. Regis Butler Service is complimentary and offers unpacking and packing assistance, beverage service, garment pressing, a service desk, and e-butler service.

For guests traveling with pets, please be aware that an additional fee of KZT 30,000 per pet per stay will be applied (excluding VAT). The property accommodates one pet per room (with a weight limit of 10 kg).

At check-in, guests must present a photo identification and a credit card. Please be aware that all Special Requests depend on availability and may incur additional charges.

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