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The Royal Haciendas Resort & Spa

The Royal Haciendas Resort & Spa Review: Everything You Need to Know

The Royal Haciendas Resort & Spa Is This the Best Place to Stay in Playa del Carmen (MX)?

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The Royal Haciendas Resort & Spa offers complimentary bikes, a garden, a terrace, and an on-site restaurant in Playa del Carmen. This 5-star resort features air-conditioned rooms equipped with free WiFi, each having a private bathroom. Guests can also enjoy a hot tub, entertainment staff, and a kids’ club.

The accommodations at the resort include flat-screen TVs with cable channels and safety deposit boxes. Every room is furnished with a coffee machine, while select rooms come with a kitchen that includes a refrigerator, a dishwasher, and an oven. All guest rooms are also outfitted with a desk.

Guests at The Royal Haciendas Resort & Spa can partake in a buffet breakfast.

The resort provides a children’s playground for younger visitors. Additionally, guests can enjoy tennis and car rental services are available at The Royal Haciendas Resort & Spa.

The staff at the reception are fluent in English and Spanish, and are available to assist guests any time of the day.

Playa del Carmen Beach is located 2.1 km from the resort, and the ADO International Bus Station is 5.4 km away. The closest airport is Cozumel International, situated 39 km from The Royal Haciendas Resort & Spa, with a paid airport shuttle service offered by the property.

Couples especially appreciate the location, giving it a rating of 8.6 for their trips as a pair.

Room type
Number of guests
 
2 double beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Living room:
2 sofa beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
2 sofa beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Living room:
2 sofa beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Living room:
2 sofa beds
2 double beds

Resort facilities of The Royal Haciendas Resort & Spa
Great facilities! Review score, 9

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Free parking

  • Airport shuttle

  • Family rooms

  • Fitness centre

  • Tea/coffee maker in all rooms

  • Bar

  • Private beach area

Bathroom

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

Bedroom

  • Wardrobe or closet

Outdoors

  • Sun terrace

  • Private beach area

  • Balcony

  • Terrace

  • Garden

Kitchen

  • Coffee machine

  • Toaster

  • Kitchenware

  • Microwave

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental

  • Themed dinner nights

  • Beach

  • Tennis equipment

  • Water park

  • Kids' club

  • Water sport facilities on site

  • Entertainment staff

  • Snorkelling

  • Children's playground

  • Games room

  • Golf course (within 3 km)

  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

  • TV

Food & Drink

  • Snack bar

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services

    • Concierge service

    • ATM/cash machine on site

    • Luggage storage

    • Tour desk

    • Currency exchange

    • 24-hour front desk

    Entertainment and family services

    • Board games/puzzles

    • Babysitting/child services

    Cleaning services

    • Daily housekeeping

    • Laundry

      Additional charge

    Safety & security

    • Safety deposit box

    General

    • Minimarket on site

    • Air conditioning

    • Tile/marble floor

    • Car hire

    • Lift

    • Fan

    • Family rooms

    • Barber/beauty shop

    • Ironing facilities

    • Airport shuttle

      Additional charge

    • Non-smoking rooms

    • Iron

    • Room service

    Outdoor swimming pool

    • Open all year

    Wellness

    • Kids' pool

    • Fitness classes

    • Yoga classes

    • Fitness

    • Full body massage

    • Foot massage

    • Neck massage

    • Back massage

    • Body wrap

    • Body treatments

    • Facial treatments

    • Beauty Services

    • Sun umbrellas

    • Sun loungers or beach chairs

    • Hammam

    • Hot tub/Jacuzzi

    • Massage

    • Spa and wellness centre

    • Solarium

    • Fitness centre

    • Sauna

    Languages spoken

    • English

    • Spanish

    House rules
    The Royal Haciendas Resort & Spa takes special requests – add in the next step!

    Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in

    Check-out
    Until 11:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Refundable damage deposit
    A damage deposit of US$300 is required on arrival. That’s about € 274. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 25

    Pets
    Pets are not allowed.

    Cards accepted at this property
    American ExpressVisaMastercard Cash is not accepted

    Important Information
    Essential details for guests at this property

    Each reservation will incur an environmental tax, which amounts to MX $145.24. This fee is charged in Mexican pesos and is payable per night directly at the hotel reception when checking in.

    Please be aware that guests who stay on Saturday evenings may need to move to a different room. The hotel will try to minimize this situation, but if it does arise, management will assist guests to expedite the process.

    At least one guest listed in each suite must be 25 years or older and will be responsible for the other occupants of the suite.

    The reservation fee will be reflected on your credit card statement under the name RoyalRes 8887214451. For any inquiries about this charge, please reach out to the property.

    The name on the credit card used for payment should match the name of one of the guests on the reservation. When checking in, you will be required to present the same credit card along with valid identification.

    Early departure policy: Refunds will not be issued for any cancellations or changes made after check-in.

    At check-in, you must provide a government-issued photo ID and either a credit card or cash deposit for incidentals.

    Guests are required to present photo identification and a credit card upon arrival. Please be aware that all Special Requests are subject to availability and may incur extra charges.

    A damage deposit of US$300 is required upon arrival and will be collected via credit card. This deposit will be refunded in full at check-out, subject to a property inspection.

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