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The Ritz-Carlton, Astana

The Ritz-Carlton, Astana Review: Everything You Need to Know

The Ritz-Carlton, Astana Is This the Best Place to Stay in Astana (KZ)?

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Situated in Astana, just 500 metres from the Bayterek Monument, The Ritz-Carlton, Astana provides guests with complimentary bikes, private parking, a fitness centre, and a terrace. This property features convenient amenities such as an ATM and concierge services, along with complimentary WiFi available throughout the premises. Guests can take advantage of room service, a 24-hour front desk, and currency exchange services.

Every guest room is equipped with air conditioning, a flat-screen TV featuring satellite channels, a minibar, a coffee machine, and a bathroom with a shower, free toiletries, and a desk. Additionally, rooms are fitted with a kettle and a private bathroom that includes a bath and a hairdryer. Select rooms also offer a kitchenette equipped with a refrigerator. Each unit comes with a wardrobe for added convenience.

The hotel serves a continental breakfast for guests. At The Ritz-Carlton, Astana, you can dine at the on-site restaurant that offers a variety of American, local, and international dishes. Upon request, vegetarian, dairy-free, and halal options are available.

The accommodation presents a 5-star experience with amenities such as an indoor pool, sauna, and hot tub.

Notable attractions nearby The Ritz-Carlton, Astana include the Kazakhstan Central Concert Hall, Nurzhol Boulevard, and the Ak Orda Presidential Palace. The closest airport is Nursultan Nazarbayev International Airport, located 14 km from the hotel.

Couples especially appreciate the location — it received a rating of 9.6 for trips designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed

Facilities of The Ritz-Carlton, Astana
Great facilities! Review score, 9.4

Most popular facilities

  • Indoor swimming pool

  • Free WiFi

  • Free parking

  • Family rooms

  • Spa and wellness centre

  • Fitness centre

  • Non-smoking rooms

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Wardrobe or closet

  • Alarm clock

View

  • View

Outdoors

  • Outdoor furniture

  • Terrace

Kitchen

  • Coffee machine

  • Tumble dryer

  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.
Activities

  • Bicycle rental

  • Live music/performance

  • Cooking class

    Additional charge

  • Tour or class about local culture

    Additional charge

  • Themed dinner nights

    Additional charge

  • Walking tours

    Additional charge

  • Stand-up comedy

    Additional chargeOff-site

  • Temporary art galleries

    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Telephone

  • TV

  • Pay-per-view channels

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Pet bowls

  • Pet basket

  • Grocery deliveries

    Additional charge

  • Hypoallergenic

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Tile/marble floor

  • Heating

  • Car hire

  • Laptop safe

  • Carpeted

  • Soundproof rooms

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Toilet with grab rails

  • Wheelchair accessible

  • Upper floors accessible by elevator

Indoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Heated pool

  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Yoga classes

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Facial treatments

  • Beauty Services

  • Sun loungers or beach chairs

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Russian

House rules
The Ritz-Carlton, Astana takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

3+ years
Extra bed upon request

KZT 22,400 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are allowed. Charges may be applicable.

Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

Essential Information
Important details for guests at this location

A tourist tax of 5% applies to all international visitors. This fee is not included in the room rate and is due at check-in.

Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests depend on availability and may incur additional fees.

Kindly notify The Ritz-Carlton, Astana ahead of your expected arrival time. You can use the Special Requests section while making a reservation, or get in touch with the property directly using the contact information provided in your confirmation.

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