Posted inHotels

The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty Review: Everything You Need to Know

The Ritz-Carlton, Almaty Is This the Best Place to Stay in Almaty (KZ)?

a person standing in a park with a view of a mountain at The Ritz-Carlton, Almaty in Almatya hotel room with a bed and a television at The Ritz-Carlton, Almaty in Almatya bathroom with a tub and a sink and a bath tub at The Ritz-Carlton, Almaty in Almatya living room with a couch and a table at The Ritz-Carlton, Almaty in Almatya tall building in a city with a mountain at The Ritz-Carlton, Almaty in Almatya bathroom with a sink and a mirror at The Ritz-Carlton, Almaty in Almatya hotel room with a television and a desk with a chair at The Ritz-Carlton, Almaty in Almaty

Book Now

This luxurious 5-star hotel is nestled at the base of the Alatau Mountains in Almaty and boasts a spa center, an indoor swimming pool, and a fitness facility. Complimentary Wi-Fi is available at The Ritz-Carlton, Almaty.

The spacious, air-conditioned accommodations are adorned in warm hues. Each sophisticated room comes equipped with a flat-screen TV and a marble bathroom featuring a rain shower.

The exquisite on-site SEVEN Bar & Restaurant provides guests with a premier fine dining experience. Visitors can also unwind with a drink at the Sky Lobby and Lounge. Situated on the 30th floor, Vista Restaurant serves both international cuisine and Kazakh specialties for breakfast, lunch, and dinner, with various other dining choices also available.

The hotel’s leisure and relaxation amenities include an extravagant spa, featuring four private rooms, dedicated relaxation zones, saunas, steam rooms, and an oriental hammam.

The Ritz-Carlton, Almaty is just a 10-minute drive from the city center. Shymbulak Ski Resort is accessible within 30 minutes by car, and Almaty International Airport is located 15 km from the hotel.

Couples have a strong preference for this location, giving it a rating of 9.4 for trips made by two people.

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 large double bed

Facilities of The Ritz-Carlton, Almaty
Great facilities! Review score, 9.3

Most popular facilities

  • Indoor swimming pool

  • Free WiFi

  • Spa and wellness centre

  • Free parking

  • Fitness centre

  • Non-smoking rooms

  • Skiing

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Additional toilet

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • City view

  • View

Outdoors

  • Outdoor furniture

  • BBQ facilities

    Additional charge

  • Terrace

  • Garden

Kitchen

  • Children's high chair

  • Coffee machine

  • Cleaning products

  • Electric kettle

Room Amenities

  • Socket near the bed

Ski

  • Ski pass vendor

  • Ski storage

    Additional charge

Pets
Pets are allowed on request. Charges may be applicable.
Activities

  • Bicycle rental

  • Live music/performance

  • Cooking class

    Additional charge

  • Happy hour

    Additional charge

  • Themed dinner nights

    Additional charge

  • Temporary art galleries

    Off-site

  • Evening entertainment

  • Kids' club

  • Nightclub/DJ

  • Entertainment staff

  • Cycling

    Off-site

  • Hiking

    Additional chargeOff-site

  • Games room

  • Skiing

    Off-site

  • Golf course (within 3 km)

    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).

  • Valet parking

  • Parking garage

Reception services

  • Lockers

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Carbon monoxide detector

  • Grocery deliveries

    Additional charge

  • Shared lounge/TV area

  • Air conditioning

  • Non-smoking throughout

  • Allergy-free room

  • Wake-up service

  • Hardwood or parquet floors

  • Heating

  • Soundproofing

  • Car hire

  • Laptop safe

  • Packed lunches

  • Soundproof rooms

  • Lift

  • Fan

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Wheelchair accessible

  • Upper floors accessible by elevator

Indoor swimming pool

Free!

  • Open all year

  • All ages welcome

Wellness

  • Fitness/spa locker rooms

  • Fitness

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body treatments

  • Pedicure

  • Manicure

  • Waxing services

  • Facial treatments

  • Beauty Services

  • Hammam

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Russian

  • Turkish

House rules
The Ritz-Carlton, Almaty takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 3 years
Extra bed upon request

KZT 15,000 per child, per night

Cot upon request

Free

4+ years
Extra bed upon request

KZT 15,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed on request. Charges may be applicable.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The important details
Essential information for guests at this location

Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests depend on availability and additional fees may apply.

It is advisable to notify The Ritz-Carlton, Almaty in advance about your expected arrival time. You can utilize the Special Requests box during the booking process, or directly reach out to the property using the contact information provided in your confirmation.

Guests who are under 18 years of age may only check in accompanied by a parent or a legal guardian.

Book The Ritz-Carlton, Almaty NowReview The Ritz-Carlton, Almaty on Rest Reserve