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The Old Custom House

The Old Custom House Review: Everything You Need to Know

The Old Custom House Is This the Best Place to Stay in Padstow, (GB)?

an orange boat is docked in a harbor with buildings at The Old Custom House in Padstowa hotel room with a bed and a window at The Old Custom House in Padstowa restaurant with a bar and tables and chairs at The Old Custom House in Padstowa woman holding a glass of beer at a table with food at The Old Custom House in Padstowa room with a table and a view of a marina at The Old Custom House in Padstowan aerial view of a small town with a harbor at The Old Custom House in PadstowGallery image of The Old Custom House in Padstow

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Featuring bright, sophisticated bedrooms with opulent bathrooms, The Old Custom House provides stunning views of Padstow’s historic harbour. The chic restaurant serves a selection of freshly caught fish and seafood.

Each room is airy and tastefully decorated, complete with satellite TV and complimentary Wi-Fi. Additional amenities include a hairdryer and tea/coffee-making facilities, and some rooms offer picturesque views of the harbour or estuary.

Every morning, guests enjoy award-winning breakfasts, including freshly prepared full English options. ‘The Old Custom House Restaurant’ seamlessly blends historic and contemporary design, offering an extensive menu composed of fresh, local produce.

The spacious, traditional bar at The Old Custom House serves substantial pub fare alongside local real ales. Guests can also enjoy meals in the bright conservatory area.

The vibrant centre of Padstow is just a short five-minute walk away.

Please note that the photographs are merely a representation. Our rooms are as distinctive as the buildings and locations they occupy. While your room may vary in design, you can expect a warm welcome, a cozy bed, and delectable dishes during your stay.

Couples especially appreciate the location — they gave it a rating of 9.7 for a trip for two.

Room type
Number of guests
 
1 double bed
2 single beds
2 single beds
1 double bed
Bedroom 1:
1 single bed
and
1 extra-large double bed
Bedroom 2:
1 double bed

Facilities of The Old Custom House
Great facilities! Review score, 8.5

Most popular facilities

  • Free WiFi

  • Restaurant

  • Non-smoking rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Hairdryer

  • Shower

Bedroom

  • Linen

Kitchen

  • Electric kettle

Media & Technology

  • Flat-screen TV

Food & Drink

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Bar

Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Services

  • Barber/beauty shop

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key access

General

  • Adult only

  • Non-smoking throughout

  • Heating

  • Non-smoking rooms

Languages spoken

  • English

House rules
The Old Custom House takes special requests – add in the next step!

Check-in
From 16:00 to 21:00

Check-out
From 08:00 to 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Cards accepted at this hotel
American ExpressVisaMastercardMaestroSolo Cash is not accepted

The important details
Essential information for guests staying at this property

Please be aware that the primary guest must be at least 18 years of age.

A valid photo identification is required upon check-in.

Guests are responsible for any loss or damage incurred to the property during their stay and will be charged accordingly if necessary.

Scaffolding will be present outside some of the Value and Double rooms until March 18, 2024.

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