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The Imperial Hotel

The Imperial Hotel Review: Everything You Need to Know

The Imperial Hotel Is This the Best Place to Stay in Kluang (MY)?

a large building on a city street at night at The Imperial Hotel in KluangGallery image of The Imperial Hotel in KluangGallery image of The Imperial Hotel in Kluanga restaurant with a bar with a yellow sign at The Imperial Hotel in Kluanga hotel room with a bed and a flat screen tv at The Imperial Hotel in Kluanga building with a lit up sign on it at The Imperial Hotel in KluangGallery image of The Imperial Hotel in Kluang

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Located in Kluang, Johor, The Imperial Hotel is just a 5-minute stroll from Kluang Parade Shopping Centre and a 10-minute walk from Kluang Mall. The hotel offers a 24-hour front desk as well as free parking for guests.

The contemporary air-conditioned rooms are equipped with a flat-screen TV, an electric kettle, and a minibar. Additional amenities include ironing facilities and a personal safe. Each room features an en suite bathroom complete with hot showers and a hairdryer.

The hotel is conveniently situated a 5-minute drive from Kluang KTM Station and a 10-minute drive from Gunung Lambak. Senai Airport is approximately 1.5 hours away by car, while the Johor Bahru city centre is about a 2-hour drive away.

Couples especially appreciate the location — they gave it a rating of 8.9 for trips designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 large double bed

Facilities of The Imperial Hotel
Great facilities! Review score, 8.1

Most popular facilities

  • Free parking

  • Free WiFi

  • Non-smoking rooms

  • Family rooms

Bathroom

  • Toilet paper

  • Towels

  • Bidet

  • Towels/sheets (extra fee)

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Cleaning products

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Telephone

  • TV

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Services

  • Daily housekeeping

  • Wake-up service

  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers

  • CCTV in common areas

  • Key card access

  • Safety deposit box

General

  • Air conditioning

  • Carpeted

  • Lift

  • Family rooms

  • Non-smoking rooms

Languages spoken

  • English

  • Malay

  • Chinese

House rules
The Imperial Hotel takes special requests – add in the next step!

Check-in
From 14:00

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That’s about € 10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Cash only
This property only accepts cash payments.

The fine print
Essential information for guests staying at this property

As of 1st January 2023, a tourist tax of RM 10 per room per night is charged to all international guests. This tax is not incorporated into the room rate and must be settled during check-in. Guests holding a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempt from this charge. Please be aware that The Imperial Hotel will require a refundable deposit at the time of booking. The hotel will reach out to guests directly regarding the payment methods.

A damage deposit of MYR 50 is necessary upon arrival. This amount will need to be paid in cash. You can expect a full refund at check-out, contingent upon an inspection of the property.

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