The Grand Hotel – Heritage Grand

The Grand Hotel – Heritage Grand Review: Everything You Need to Know

The Grand Hotel – Heritage Grand Is This the Best Place to Stay in Nuwara Eliya (LK)?

a large building with a red roof at The Grand Hotel - Heritage Grand in Nuwara Eliyaa bedroom with a bed with a lamp and a tv at The Grand Hotel - Heritage Grand in Nuwara Eliyaa living room filled with furniture and a fireplace at The Grand Hotel - Heritage Grand in Nuwara Eliyaa large house with a garden and a fountain at The Grand Hotel - Heritage Grand in Nuwara Eliyaa book sitting on a desk in front of a mirror at The Grand Hotel - Heritage Grand in Nuwara Eliyaa shower with a shower head in a bathroom at The Grand Hotel - Heritage Grand in Nuwara Eliyaa bathroom with a white sink and a mirror at The Grand Hotel - Heritage Grand in Nuwara Eliyaa bathroom with a sink and a shower at The Grand Hotel - Heritage Grand in Nuwara Eliya

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The Grand Hotel is located on Nuwara Eliya Hill, adjacent to the Nuwara Eliya Golf Course. Set amid lush tropical greenery and enjoying a cool climate, it boasts two restaurants, a shopping arcade, and a gym.

Rooms at the Grand Hotel come with heating for added comfort. Each room is furnished with satellite TV, a mini fridge, and facilities for making tea and coffee. The private bathroom features a hot shower and includes a hairdryer.

Guests can unwind in the sauna or enjoy a round of golf. Additional amenities include a 24-hour reception and a business center, along with laundry services.

International cuisine is offered at Barnes Hall, while the Grand Indian Restaurant presents specialties from both North and South India. The hotel also features a wine cellar.

The Grand Hotel is situated a 6-hour drive from Colombo International Airport.

Couples especially appreciate the location — they gave it a score of 9.5 for a getaway for two.

Room type
Number of guests
 
1 large double bed
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed

Facilities of The Grand Hotel – Heritage Grand
Great facilities! Review score, 8.8

Most popular facilities
  • Indoor swimming pool

  • Free WiFi

  • Family rooms

  • Free parking

  • Spa and wellness centre

  • 3 restaurants

  • Non-smoking rooms

  • Tea/coffee maker in all rooms

  • Bar

Bathroom
  • Free toiletries

  • Shower

View
  • Garden view

Outdoors
  • Picnic area

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Activities
  • Bicycle rental

    Additional charge

  • Live sport events (broadcast)

  • Live music/performance

  • Cooking class

    Additional charge

  • Happy hour

    Additional charge

  • Themed dinner nights

    Additional charge

  • Bike tours

    Additional charge

  • Walking tours

    Additional charge

  • Evening entertainment

  • Kids' club

  • Horse riding

    Additional chargeOff-site

  • Cycling

    Off-site

  • Hiking

    Additional chargeOff-site

  • Billiards

    Additional charge

  • Children's playground

  • Games room

  • Fishing

    Additional chargeOff-site

  • Golf course (within 3 km)

    Additional charge

Living Area
  • Desk

Food & Drink
  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking

  • Street parking

  • Accessible parking

Reception services
  • Lockers

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services
  • Strollers

  • Baby safety gates

  • Kids' outdoor play equipment

  • Indoor play area

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services
  • Daily housekeeping

    Additional charge

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key access

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Shared lounge/TV area

  • Designated smoking area

  • Non-smoking throughout

  • Heating

  • Car hire

  • Packed lunches

  • Chapel/shrine

  • Lift

  • Family rooms

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Indoor swimming pool

Free!

  • Open all year

  • Heated pool

  • Pool bar

Wellness
  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Fitness

  • Spa/wellness packages

  • Foot bath

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Sun umbrellas

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken
  • English

House rules
The Grand Hotel – Heritage Grand takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 – 3 years
Cot upon request

Free

5 – 11 years
Extra bed upon request

US$35 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardCash

Important Information
Essential details for guests at this location

Upon check-in, guests must provide a photo ID and credit card. Please be informed that all Special Requests are contingent upon availability and may incur additional fees.

In response to the COVID-19 pandemic, enhanced safety and sanitization protocols are currently implemented at this location.

Following government regulations to reduce the spread of COVID-19, this property can only accept reservations from essential workers or approved travelers during applicable dates. Guests must present reasonable proof upon arrival; failure to do so will result in the cancellation of your booking at check-in.

In light of COVID-19, this property has taken steps to ensure the safety of both guests and staff. Some services and amenities may be limited or temporarily unavailable as a result.

In accordance with governmental guidelines to diminish COVID-19 transmission, this property may require additional documentation from guests to verify identity, travel plans, and other relevant details during applicable periods.

This property maintains strict physical distancing protocols in response to COVID-19.

In accordance with local government regulations relating to COVID-19, please ensure your reservation aligns with the destination’s guidelines, including travel purpose and maximum group size allowed.

Due to COVID-19, wearing a face mask is compulsory in all shared indoor spaces.

This property cannot be used for quarantine purposes related to COVID-19.

A negative PCR test result for COVID-19 is required for check-in at this property.

Guests must fulfill one or more conditions to stay at this location: proof of full COVID-19 vaccination, a recent valid negative PCR test result, or recent documentation of COVID-19 recovery.

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