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The Alts Hotel

The Alts Hotel Review: Everything You Need to Know

The Alts Hotel Is This the Best Place to Stay in Palembang (ID)?

a large red hotel with a street in front of it at The Alts Hotel in PalembangGallery image of The Alts Hotel in Palembanga deck with a table and chairs on top of a building at The Alts Hotel in PalembangGallery image of The Alts Hotel in Palembanga hotel room with a large bed and a television at The Alts Hotel in Palembanga hotel room with a bed and a living room at The Alts Hotel in Palembanga hotel room with a large bed and a large window at The Alts Hotel in Palembang

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Offering chic accommodations equipped with flat-screen cable televisions, The Alts Hotel is ideally located in the heart of the city. It boasts an infinity pool and spa, along with a business center and fitness amenities.

All air-conditioned rooms come with a tea/coffee maker, minibar, and safe as standard features. Designed with contemporary interiors, they also offer premium bedding and a private bathroom complete with toiletries.

The Alts Hotel is just a 10-minute stroll from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Complimentary parking is available for guests.

A diverse selection of local and international cuisine is available at the 24-hour Cafe Delapan. Guests can also enjoy live music, fine wines, and refreshments at the 10 Gastro Pub.

Couples especially appreciate the location, giving it a rating of 9.3 for trips intended for two.

Room type
Number of guests
 
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
1 large double bed

Facilities of The Alts Hotel
Great facilities! Review score, 8

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Fitness centre

  • Spa and wellness centre

  • Room service

  • Tea/coffee maker in all rooms

  • Bar

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Bidet

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Wardrobe or closet

View

  • Landmark view

Outdoors

  • Sun terrace

  • BBQ facilities

    Additional charge

  • Terrace

  • Garden

Kitchen

  • Cleaning products

  • Tumble dryer

  • Electric kettle

  • Refrigerator

Room Amenities

  • Socket near the bed

  • Drying rack for clothing

  • Clothes rack

Activities

  • Live sport events (broadcast)

    Additional charge

  • Live music/performance

  • Nightclub/DJ

Living Area

  • Sofa

  • Desk

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

  • Snack bar

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

  • Parking garage

  • Accessible parking

Transport

  • Public transport tickets

    Additional charge

Reception services

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Trouser press

  • Ironing service

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Executive lounge access

  • Wake-up service

  • Heating

  • Car hire

  • Carpeted

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Wheelchair accessible

  • Entire unit wheelchair accessible

  • Upper floors accessible by elevator

  • Entire unit located on ground floor

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Infinity pool

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Yoga classes

  • Fitness

  • Massage chair

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Sun loungers or beach chairs

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Indonesian

House rules
The Alts Hotel takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
From 12:00 to 13:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That’s about € 16. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request

Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Essential information for guests at this property

Please be aware that the property will send a credit card authorization form to guests after a reservation is made to secure the booking.

It is important to note that the credit card used for the reservation must be valid upon arrival. If the credit card used during the booking is declined, the reservation will be cancelled.

For guests staying 3 days or more, a mandatory antigen test result must be presented.

Upon check-in, guests need to provide a photo identification and credit card. Please keep in mind that all Special Requests are subject to availability and may incur additional charges.

As per government regulations aimed at reducing the transmission of the Coronavirus (COVID-19), this property is currently not accepting guests from specific countries during the periods when such guidelines are in effect.

In response to the Coronavirus (COVID-19), enhanced health and sanitation measures are currently being implemented at this property.

As a precautionary measure against the Coronavirus (COVID-19), this property is taking steps to ensure the safety of both guests and staff. Certain services and amenities may be limited or unavailable as a result.

In line with government guidelines to reduce the spread of the Coronavirus (COVID-19), this property may request additional documentation from guests to confirm identity, travel itinerary, and other relevant information during the applicable dates.

Due to the Coronavirus (COVID-19), this property is committed to upholding strict physical distancing protocols.

Because of the Coronavirus (COVID-19), please ensure that your booking complies with the local government guidelines of the destination, which include but are not limited to the purpose of travel and maximum permitted group size.

As a result of the Coronavirus (COVID-19), wearing a face mask in all indoor common areas is compulsory.

It is not permissible to utilize this property for quarantine purposes related to the Coronavirus (COVID-19).

A damage deposit of Rp 300,000 will be collected upon arrival via credit card. This deposit will be refunded in full in cash at check-out, subject to a property inspection.

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