Tenir Eco Hotel, Shymbulak Mountain Resort

Tenir Eco Hotel, Shymbulak Mountain Resort Review: Everything You Need to Know

Tenir Eco Hotel, Shymbulak Mountain Resort Is This the Best Place to Stay in Almaty (KZ)?

Located in Almaty, Tenir Eco Hotel at Shymbulak Mountain Resort provides easy access to Shymbulak, just 700 metres away. The hotel boasts concierge services, allergy-friendly accommodations, an on-site restaurant, complimentary WiFi, and ski-to-door access. Positioned 21 km from Kok Tobe Mountain and 22 km from the Central State Museum of the Republic of Kazakhstan, the hotel also features a ski pass sales point. Additional amenities include a sauna and room service.

Guests at the hotel will find air-conditioned rooms equipped with a wardrobe, coffee machine, minibar, safety deposit box, flat-screen TV, terrace, and a private bathroom with a shower. All rooms at Tenir Eco Hotel at Shymbulak Mountain Resort come with bed linen and towels.

The region is a favored destination for skiing, and bike rentals are available on-site.

Tenir Eco Hotel at Shymbulak Mountain Resort is situated 22 km from Republic Palace and 23 km from the Kazakhstan Independence Monument. The closest airport is Almaty International, located 40 km from the hotel, which offers a paid airport shuttle service.

Couples especially appreciate the venue, giving it a score of 9.5 for a getaway for two.

Room type

Number of guests

King Room with Mountain View

1 extra-large double bed

Facilities of Tenir Eco Hotel, Shymbulak Mountain Resort

Great facilities! Review score, 9.1

House rules

Tenir Eco Hotel, Shymbulak Mountain Resort takes special requests – add in the next step!

Check-in

From 15:30 to 22:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 08:30 to 11:30

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Curfew

Entry to the property will be closed between the hours of 23:30 and 07:00

Refundable damage deposit

A damage deposit of KZT 50,000 is required on arrival. That’s about € 96. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children older than 6 years are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6 – 14 years

Extra bed upon request

KZT 30,000 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Important information for guests at this property

Please be aware that tickets for the cable car ride are not included. Guests can purchase tickets for the cable car to reach the hotel for a fee of 3000 tenge (~ 7 USD) per person.

It is mandatory for guests to present a photo ID and credit card when checking in. Kindly note that all Special Requests are subject to availability, and additional fees may apply.

Please notify Tenir Eco Hotel, Shymbulak Mountain Resort in advance regarding your anticipated arrival time. You can utilize the Special Requests box during booking or contact the property directly using the contact information provided in your confirmation email.

Payment via bank transfer prior to arrival is mandatory. The property will reach out to you after your booking to offer additional instructions.

Guests younger than 18 years must check in with a parent or legal guardian.

As per government guidelines to reduce the spread of Coronavirus (COVID-19), this property is currently not accepting guests from specific countries during applicable dates.

In response to Coronavirus (COVID-19), extra safety and sanitation precautions are being implemented at this property.

Food and beverage services at this property may be restricted or unavailable due to Coronavirus (COVID-19).

A damage deposit of KZT 50,000 is required upon arrival. This will be collected in cash. You will be reimbursed at check-out, provided the property passes inspection. Your deposit will be refunded in full in cash.

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