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Royal Palace Hotel

Royal Palace Hotel Review: Everything You Need to Know

Royal Palace Hotel Is This the Best Place to Stay in Almaty (KZ)?

a glass building with a sign on top of it at Royal Palace Hotel in AlmatyGallery image of Royal Palace Hotel in Almatya bathroom with a sink and a shower and a toilet at Royal Palace Hotel in Almatya room with tables and chairs and a chandelier at Royal Palace Hotel in Almatya hotel room with a table and a tv on a wall at Royal Palace Hotel in Almatytwo people standing at a bar in a lobby at Royal Palace Hotel in AlmatyGallery image of Royal Palace Hotel in Almaty

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This hotel in Almaty offers a round-the-clock restaurant, complimentary parking, and roomy accommodations with free Wi-Fi. It is situated just a 10-minute drive from Almaty International Airport and Almaty-Burundai Airport.

At the Royal Palace Hotel, guests enjoy air-conditioned rooms equipped with flat-screen TVs. The expansive windows and floral designs contribute to a light, sophisticated ambiance.

The restaurant at the Royal Palace serves a diverse selection of European cuisine.

The city center of Almaty is located 6 km from the Royal Palace, and Almaty 1 Train Station is 3 km away.

Room type
Number of guests
 
1 large double bed
2 sofa beds
and
1 large double bed
2 single beds

Facilities of Royal Palace Hotel

Most popular facilities

  • Free WiFi

  • Airport shuttle (free)

  • Free parking

  • Non-smoking rooms

  • 24-hour front desk

  • Room service

  • Restaurant

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

Food & Drink

  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Breakfast in the room

  • Bar

  • Minibar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Reception services

  • Private check-in/check-out

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • Safety deposit box

General

  • Shuttle service

  • Designated smoking area

  • Heating

  • Carpeted

  • Lift

  • Airport shuttle

  • Non-smoking rooms

  • Air conditioning

  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • English

  • Russian

House rules
Royal Palace Hotel takes special requests – add in the next step!

Check-in
From 14:00

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of KZT 15,000 is required on arrival. That’s about € 28. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

3 years
Cot upon request

Free

Extra bed upon request

KZT 8,000 per child, per night

4 – 17 years
Extra bed upon request

KZT 8,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardMaestroDiscoverUnionPay credit cardCash

Essential Information
Important details for guests staying at this property

Please notify the hotel of your flight details if you would like to utilize the complimentary airport shuttle service.

Guests who are 14 years old or younger are kindly requested to present their birth certificate. Additionally, guests aged 18 years and younger must provide a notarised power of attorney from one of their parents granting permission to stay at the property.

A damage deposit of KZT 15,000 is required upon arrival. This amount must be paid in cash and will be refunded in full at check-out, provided the property passes inspection.

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