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Phoenix Hotel by Hakuba Hospitality Group

Phoenix Hotel by Hakuba Hospitality Group Review: Everything You Need to Know

Phoenix Hotel by Hakuba Hospitality Group Is This the Best Place to Stay in Hakuba (JP)?

a hotel room with two beds and a television at Phoenix Hotel by Hakuba Hospitality Group in Hakubaa bedroom with two beds and a large mirror at Phoenix Hotel by Hakuba Hospitality Group in HakubaGallery image of Phoenix Hotel by Hakuba Hospitality Group in HakubaGallery image of Phoenix Hotel by Hakuba Hospitality Group in Hakubaa living room with a couch and a wine cellar at Phoenix Hotel by Hakuba Hospitality Group in HakubaGallery image of Phoenix Hotel by Hakuba Hospitality Group in HakubaGallery image of Phoenix Hotel by Hakuba Hospitality Group in Hakuba

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Featuring a public bath and mist sauna, the Phoenix Hotel by Hakuba Hospitality Group is situated in Hakuba, a 30.6 km journey from Nagano. The hotel offers ski storage facilities, and guests can savor a meal at the on-site restaurant or enjoy a drink at the bar. Complimentary private parking is available for guests.

Each room is equipped with a flat-screen TV, refrigerator, complimentary toiletries, and a hairdryer. Some accommodations boast a fully private bathroom.

Happo One Snow Resort and Kokusai Ski Area are located just 600 meters away. The Adam Gondola is 1.2 km from the hotel, while Iwatake Ski Resort is 3.4 km away.

Pairs especially appreciate the setting — they gave it an 8.8 rating for a getaway designed for two.

Room type
Number of guests
 
1 futon bed
2 futon beds
1 double bed
and
1 futon bed
2 futon beds

Facilities of Phoenix Hotel by Hakuba Hospitality Group
Great facilities! Review score, 9.2

Most popular facilities

  • Free parking

  • Free WiFi

  • Non-smoking rooms

  • Skiing

  • Restaurant

  • Tea/coffee maker in all rooms

  • Bar

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Bidet

  • Slippers

  • Toilet

  • Free toiletries

  • Shared bathroom

  • Hairdryer

Bedroom

  • Linen

Outdoors

  • BBQ facilities

    Additional charge

Kitchen

  • Electric kettle

  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)

  • Socket near the bed

Ski

  • Ski pass vendor

  • Ski equipment hire on site

  • Ski school

    Additional charge

  • Ski storage

Activities

  • Happy hour

    Additional charge

  • Cycling

    Off-site

  • Hiking

    Additional charge

  • Canoeing

    Additional charge

  • Skiing

    Off-site

  • Fishing

    Additional charge

  • Tennis court

    Additional chargeOff-site

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV

  • TV

Food & Drink

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Bar

  • Restaurant

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
    Reception services

    • Invoice provided

    • Lockers

    • Private check-in/check-out

    • Concierge service

    • Luggage storage

    • Tour desk

    Entertainment and family services

    • Board games/puzzles

    • Babysitting/child services

      Additional charge

    Cleaning services

    • Daily housekeeping

    • Laundry

    Safety & security

    • Fire extinguishers

    • CCTV in common areas

    • Smoke alarms

    • Key access

    • Safety deposit box

    General

    • Shuttle service

      Additional charge

    • Shared lounge/TV area

    • Vending machine (drinks)

    • Designated smoking area

    • Air conditioning

    • Non-smoking throughout

    • Heating

    • Car hire

    • Non-smoking rooms

    Wellness

    • Public Bath

    • Massage

      Additional charge

    • Sauna

    Languages spoken

    • English

    • Japanese

    House rules
    Phoenix Hotel by Hakuba Hospitality Group takes special requests – add in the next step!

    Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.

    Check-out
    Until 10:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 – 3 years
    Cot upon request

    ¥3,500 per child, per night

    Adult (18+ years)
    Extra bed upon request

    ¥8,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in

    Pets
    Pets are not allowed.

    Cards accepted at this hotel
    American ExpressVisaMastercardJCBUC Cash is not accepted

    The Essential Information
    Important details for guests at this location

    Guests must present a photo ID and credit card at check-in. Please be aware that all Special Requests are contingent on availability and may incur extra charges.

    Kindly notify Phoenix Hotel by Hakuba Hospitality Group in advance about your anticipated arrival time. You can utilize the Special Requests section during your booking or reach out to the property directly using the contact information provided in your confirmation.

    In light of the Coronavirus (COVID-19), enhanced safety and cleanliness protocols are currently in place at this property.

    This property is implementing measures to safeguard the health of guests and staff amidst the Coronavirus (COVID-19). As a consequence, certain services and amenities may be limited or unavailable.

    In response to the Coronavirus (COVID-19), the property’s reception and service operating hours have been reduced.

    Following government directives to curb the spread of the Coronavirus (COVID-19), this property might ask for extra documentation from guests to verify identity, travel plans, and other pertinent details during periods when such regulations are applicable.

    The spa and gym facilities at this property are currently unavailable due to the Coronavirus (COVID-19).

    This property is committed to strict physical distancing measures due to the Coronavirus (COVID-19).

    When booking, please ensure that you adhere to local government guidelines related to the Coronavirus (COVID-19) for the destination, including but not limited to the purpose of your travel and the maximum permitted group size.

    As per the regulations concerning the Coronavirus (COVID-19), wearing a face mask is compulsory in all indoor shared areas.

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