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Novotel Samator Surabaya Timur

Novotel Samator Surabaya Timur Review: Everything You Need to Know

Novotel Samator Surabaya Timur Is This the Best Place to Stay in Surabaya (ID)?

two tall glass buildings in a city with trees at Novotel Samator Surabaya Timur in SurabayaGallery image of Novotel Samator Surabaya Timur in Surabayaa swimming pool on the roof of a building at Novotel Samator Surabaya Timur in Surabayaa lobby with chairs and a table and a tv at Novotel Samator Surabaya Timur in Surabayaa large room filled with tables and chairs at Novotel Samator Surabaya Timur in Surabayaa lobby with a waiting area with chairs and a salon at Novotel Samator Surabaya Timur in Surabayaa dining room with blue chairs and tables at Novotel Samator Surabaya Timur in Surabaya

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Located 8.1 km from the Submarine Monument, Novotel Samator Surabaya Timur provides 4-star lodging in Surabaya, complete with a fitness center, an on-site restaurant, and a bar. Featuring room service, this establishment also offers guests access to an outdoor pool. Amenities include a 24-hour front desk, airport transfers, a kids’ club, and complimentary WiFi.

Gubeng Train Station is situated 8.3 km away from the hotel, while the Sharp Bamboo Monument is 9 km from the premises. The closest airport is Juanda International Airport, located 11 km from Novotel Samator Surabaya Timur.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
and
1 extra-large double bed
1 extra-large double bed

Facilities of Novotel Samator Surabaya Timur
Great facilities! Review score, 8.6

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Airport shuttle

  • Free parking

  • Non-smoking rooms

  • Fitness centre

  • Spa and wellness centre

  • Room service

  • Bar

Outdoors

  • Outdoor furniture

Activities

  • Kids' club

  • Games room

Food & Drink

  • Fruits

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Bar

Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).

  • Parking garage

  • Accessible parking

Reception services

  • Lockers

  • Concierge service

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Air conditioning

  • Lift

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Wheelchair accessible

2 swimming pools
Pool 1 – outdoorFree!

  • Pool with view

  • Pool/beach towels

Pool 2 – outdoor (kids)Free!

  • Suitable for kids

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa facilities

  • Massage

  • Spa and wellness centre

    Additional charge

  • Fitness centre

Languages spoken

  • English

  • Indonesian

House rules
Novotel Samator Surabaya Timur takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Extra bed upon request

Rp 350,000 per child, per night

1 – 2 years
Extra bed upon request

Rp 350,000 per child, per night

Cot upon request

Rp 0 per child, per night

3+ years
Extra bed upon request

Rp 350,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 7 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardCash

The Important Details
Essential information for guests at this location

Guests must present a photo ID and credit card during check-in. Please be aware that all Special Requests are subject to availability, and additional fees might apply.

In light of Coronavirus (COVID-19), enhanced safety and cleaning protocols are currently in place at this location.

Dining services at this location may be restricted or unavailable due to Coronavirus (COVID-19).

In response to Coronavirus (COVID-19), this location is implementing measures to ensure the safety of both guests and staff. Some services and amenities may be limited or inaccessible as a result.

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