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Novotel Queenstown Lakeside

Novotel Queenstown Lakeside Review: Everything You Need to Know

Novotel Queenstown Lakeside Is This the Best Place to Stay in Queenstown (NZ)?

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Situated along the picturesque shores of Lake Wakatipu, Novotel Queenstown Lakeside is merely a minute’s stroll away from a variety of shops, dining options, nightlife, and numerous activities.

The modern rooms at Novotel Queenstown present a choice of breathtaking alpine, garden, and lake views. Each air-conditioned room includes a private balcony and a flat-screen television.

Novotel provides ski storage facilities, a relaxing spa pool, guest laundry services, and valet car parking. Guests can take advantage of 30 minutes of complimentary WiFi in the lobby, with in-room WiFi offered for an additional fee.

Room service is available around the clock. The concierge is on hand to arrange transfers to nearby ski fields, such as Coronet Peak, The Remarkables, and Cardrona.

Elements Restaurant features a menu that highlights local cuisine and ingredients, including honey sourced from the hotel’s own rooftop. It also offers a daily buffet breakfast with both hot and continental selections. Guests can savor tapas and drinks by the fireplace at Elements Café & Bar.

Couples especially appreciate the location — they gave it a rating of 9.7 for a getaway designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed

Facilities of Novotel Queenstown Lakeside

Most popular facilities

  • Private parking

  • Free WiFi

  • Family rooms

  • Non-smoking rooms

  • Fitness centre

  • Restaurant

  • Facilities for disabled guests

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

Outdoors

  • Outdoor furniture

  • Balcony

  • Garden

Kitchen

  • Refrigerator

Ski

  • Ski storage

Activities

  • Bicycle rental

    Additional charge

  • Happy hour

    Additional charge

  • Cycling

    Off-site

  • Skiing

    Off-site

  • Golf course (within 3 km)

    Additional charge

Living Area

  • Seating Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)

  • Flat-screen TV

  • Satellite channels

  • Radio

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 36 per day.

  • Valet parking

  • Electric vehicle charging station

Reception services

  • Invoice provided

  • Concierge service

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Laptop safe

  • Packed lunches

  • Carpeted

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness

  • Hot tub/Jacuzzi

  • Fitness centre

Languages spoken

  • German

  • English

  • Spanish

  • French

  • Italian

  • Japanese

House rules
Novotel Queenstown Lakeside takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

3+ years
Extra bed upon request

NZD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 3 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The essential details
Important information for visitors to this property

If you have chosen our restricted rates along with specific terms and conditions that require pre-payment at the time of booking, please be informed that the same credit card used for the payment must be presented upon your arrival, accompanied by the cardholder’s identification. If you are unable to show the card at the hotel, please inform us prior to check-in.

Not presenting the credit card used for pre-payment upon your arrival will grant the hotel the right to refund the original card charged and request a new card for payment upon arrival.

Please be aware that a 2% surcharge applies to credit card transactions.

Guests must provide a photo ID and credit card during check-in. Additionally, please note that all Special Requests depend on availability and may incur extra charges.

Kindly inform Novotel Queenstown Lakeside in advance regarding your expected arrival time. You can utilize the Special Requests box during the booking process, or directly reach out to the property using the contact information provided in your confirmation.

In light of Coronavirus (COVID-19), enhanced safety and sanitation protocols are being implemented at this property.

Food & beverage services at this property might be limited or unavailable due to Coronavirus (COVID-19).

As a response to Coronavirus (COVID-19), this property is taking measures to ensure the safety of guests and staff. Consequently, certain services and amenities may be diminished or unavailable.

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