Novotel Almaty City Center

Novotel Almaty City Center Review: Everything You Need to Know

Novotel Almaty City Center Is This the Best Place to Stay in Almaty (KZ)?

Gallery image of Novotel Almaty City Center in AlmatyGallery image of Novotel Almaty City Center in Almatya swimming pool in a hotel lobby with a blue ceiling at Novotel Almaty City Center in AlmatyGallery image of Novotel Almaty City Center in Almatya hotel room with a large white bed and a desk at Novotel Almaty City Center in Almatya view of a city with buildings and mountains at Novotel Almaty City Center in AlmatyGallery image of Novotel Almaty City Center in Almaty

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Situated in Almaty, just 300 meters away from the Republic Palace, Novotel Almaty City Center offers a fitness center, complimentary private parking, a terrace, and an on-site restaurant. This 4-star hotel provides free WiFi, along with room service and a 24-hour front desk for guest convenience. Visitors can take advantage of the indoor pool or enjoy stunning views of the city.

The hotel features air-conditioned rooms that come equipped with a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom fitted with a shower. Additionally, each guest room includes a wardrobe.

Every morning, a buffet, continental, or American breakfast is served at the property.

Nearby attractions include Gvardeytsev-Panfilovtsev Park, Ascension Cathedral, and the Kazakhstan Independence Monument. The closest airport is Almaty International Airport, located 15 km away from the hotel.

Couples especially appreciate the location — they gave it a rating of 9.5 for a getaway for two.

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed

Facilities of Novotel Almaty City Center
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool

  • Free WiFi

  • Family rooms

  • Spa and wellness centre

  • Free parking

  • Fitness centre

  • Non-smoking rooms

  • Tea/coffee maker in all rooms

  • Bar

Bathroom
  • Toilet paper

  • Towels

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Bathrobe

  • Hairdryer

  • Shower

Bedroom
  • Wardrobe or closet

  • Dressing room

View
  • City view

  • Mountain view

  • View

Outdoors
  • Outdoor furniture

  • Terrace

Kitchen
  • Electric kettle

Room Amenities
  • Socket near the bed

  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.
Activities
  • Happy hour

    Additional charge

Living Area
  • Desk

Media & Technology
  • Flat-screen TV

  • Telephone

  • TV

Food & Drink
  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage

  • Accessible parking

Reception services
  • Invoice provided

  • Lockers

  • Concierge service

  • Luggage storage

  • 24-hour front desk

Cleaning services
  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Soundproofing

  • Private entrance

  • Car hire

  • Laptop safe

  • Interconnected room(s) available

  • Packed lunches

  • Carpeted

  • Soundproof rooms

  • Lift

  • Fan

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Room service

Accessibility
  • Emergency cord in bathroom

  • Wheelchair accessible

  • Entire unit wheelchair accessible

  • Upper floors accessible by elevator

Indoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Heated pool

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness
  • Fitness/spa locker rooms

  • Fitness

  • Massage chair

  • Full body massage

  • Hand massage

  • Head massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Pedicure

  • Manicure

  • Make up services

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

Languages spoken
  • German

  • English

  • French

  • Russian

  • Turkish

House rules
Novotel Almaty City Center takes special requests – add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

KZT 0 per child, per night

16+ years
Extra bed upon request

KZT 5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed. Charges may be applicable.

Groups
When booking more than 7 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardCash

The details to note
Essential information for guests staying at this property

Kindly notify Novotel Almaty City Center ahead of your anticipated arrival time. You may utilize the Special Requests section during your booking, or get in touch with the property directly using the contact information provided in your confirmation email.

Guests below the age of 18 are permitted to check in only when accompanied by a parent or legal guardian.

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