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Moon Palace Cancun – All Inclusive

Moon Palace Cancun – All Inclusive Review: Everything You Need to Know

Moon Palace Cancun – All Inclusive Is This the Best Place to Stay in Cancun (MX)?

an aerial view of the resort and the beach at Moon Palace Cancun - All Inclusive in Cancúna hotel room with a staircase leading to a pool at Moon Palace Cancun - All Inclusive in CancúnGallery image of Moon Palace Cancun - All Inclusive in CancúnGallery image of Moon Palace Cancun - All Inclusive in CancúnGallery image of Moon Palace Cancun - All Inclusive in CancúnGallery image of Moon Palace Cancun - All Inclusive in Cancúnan aerial view of the resort and the beach at Moon Palace Cancun - All Inclusive in Cancún

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Located in Cancún, just 15 km from the Cancun Underwater Museum, Moon Palace Cancun – All Inclusive offers accommodations with complimentary bikes, free private parking, an outdoor swimming pool, and a fitness center. Among its various amenities are a garden, a shared lounge, and a terrace. The property features a 24-hour front desk, airport transfers, a kids’ club, and complimentary WiFi.

The resort provides guests with air-conditioned rooms equipped with a desk, a coffee maker, a minibar, a safety deposit box, a flat-screen television, and a private bathroom with a shower. At Moon Palace Cancun – All Inclusive, guests will find bed linen and towels in their rooms.

Guests can savor a buffet or American breakfast at the accommodation. Moon Palace Cancun – All Inclusive also hosts a restaurant that serves American, Brazilian, and Indian dishes. Vegetarian, dairy-free, and vegan options are available upon request.

The resort includes a children’s playground, and guests can enjoy activities such as billiards, table tennis, and mini-golf at this luxurious 5-star establishment, which is a popular spot for cycling enthusiasts.

Moon Palace Cancun – All Inclusive is equipped with facilities like an on-site business center, sauna, and hot tub.

Beto Avila Stadium is situated 23 km from the property, while Cancun Government Palace is 24 km away. The closest airport is Cancún International Airport, located 11 km from Moon Palace Cancun – All Inclusive.

Couples especially appreciate the location, giving it a score of 8.4 for a trip for two.

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
2 double beds
and
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
1 sofa bed

Resort facilities of Moon Palace Cancun – All Inclusive
Great facilities! Review score, 8.6

Most popular facilities

  • 7 swimming pools

  • Free WiFi

  • Beachfront

  • Airport shuttle

  • Free parking

  • Family rooms

  • Tea/coffee maker in all rooms

  • Bar

  • Private beach area

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

Outdoors

  • Picnic area

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Private beach area

  • Terrace

  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Drying rack for clothing

Activities

  • Bicycle rental

  • Live sport events (broadcast)

  • Live music/performance

  • Beach

  • Tennis equipment

  • Evening entertainment

  • Kids' club

  • Water sport facilities on site

  • Nightclub/DJ

  • Entertainment staff

  • Mini golf

  • Snorkelling

    Additional chargeOff-site

  • Diving

    Additional charge

  • Cycling

  • Table tennis

  • Billiards

  • Children's playground

  • Games room

  • Fishing

    Additional charge

  • Hot tub

  • Golf course (within 3 km)

    Additional charge

  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

Food & Drink

  • Coffee house on site

  • Fruits

  • Wine/champagne

  • Kid-friendly buffet

  • Kid meals

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).

  • Valet parking

Reception services

  • Lockers

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

  • Indoor play area

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • Smoke alarms

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Minimarket on site

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Wake-up service

  • Tile/marble floor

  • Soundproofing

  • Car hire

  • Chapel/shrine

  • Soundproof rooms

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

7 swimming pools
Pool 1 – outdoor

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year

  • Suitable for kids

  • Water slide

  • Pool/beach towels

  • Sun umbrellas

Pool 3 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun umbrellas

Pool 4 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun umbrellas

Pool 5 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 6 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun loungers or beach chairs

Pool 7 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

  • Sun umbrellas

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Personal trainer

  • Yoga classes

  • Steam room

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Public Bath

  • Hot tub/Jacuzzi

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Spanish

  • French

  • Portuguese

  • Russian

House rules
Moon Palace Cancun – All Inclusive takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardCash

The important details
Essential information for visitors at this location

Guests who reserve 4 nights or more will receive a US$250 Spa Credit. A service fee of 16% is applied to services paid with Spa Credit. Additional terms and conditions may be applicable.

If a deposit cannot be processed on a guest’s credit card, the property will reach out to the guest directly to verify the credit card information.

Please be aware that shuttle service between the affiliated Palace resort properties is not included.

It is important to note that the “Lounge and relaxation area” spa package incurs an extra charge, as does the “Beauty services” package, which includes the following services separately: facial treatment, makeup application, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, and body wrap.

Guests must present a photo ID and credit card upon check-in. Please be informed that all Special Requests are subject to availability and additional fees may apply.

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