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Merchant Hotel

Merchant Hotel Review: Everything You Need to Know

Merchant Hotel Is This the Best Place to Stay in George Town (MY)?

Gallery image of Merchant Hotel in George Towna hotel room with two beds and a chair at Merchant Hotel in George Towna restaurant with tables and chairs in a room at Merchant Hotel in George Towna lobby of a restaurant with tables and chairs at Merchant Hotel in George Towna restaurant with tables and chairs on a balcony at Merchant Hotel in George Towna bedroom with a bed and a large window at Merchant Hotel in George Towna restaurant with a table and chairs and a bar at Merchant Hotel in George Town

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Located in George Town, just 1.4 km from Northam Beach and under 1 km from the Rainbow Skywalk at Komtar, Merchant Hotel provides accommodations with a terrace and complimentary WiFi throughout the establishment, as well as free private parking for those who drive. This 3-star hotel features a 24-hour front desk and luggage storage facilities. Guests can take pleasure in city views.

The hotel will offer guests air-conditioned rooms equipped with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, and a private bathroom featuring a bidet. Each room at Merchant Hotel includes bed linen and towels.

Guests can enjoy a buffet, à la carte, or continental breakfast at the property. The hotel also houses a restaurant that serves both American and Malaysian cuisine. Vegetarian, dairy-free, and halal options can be requested.

Notable attractions near Merchant Hotel include 1st Avenue Penang, the Wonderfood Museum, and Penang Times Square. The nearest airport is Penang International, located 15 km from the hotel, which offers a paid airport shuttle service.

Couples especially appreciate the location — they gave it a score of 8.8 for a trip for two.

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds

Facilities of Merchant Hotel

Most popular facilities

  • Free WiFi

  • Free parking

  • Airport shuttle

  • Non-smoking rooms

  • Restaurant

  • 24-hour front desk

  • Facilities for disabled guests

  • Tea/coffee maker in all rooms

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Bidet

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • City view

  • View

Outdoors

  • Sun terrace

  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).

  • Accessible parking

Services

  • Daily housekeeping

  • Luggage storage

  • Wake-up service

  • Fax/photocopying

    Additional charge

  • Airport shuttle

    Additional charge

  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Minimarket on site

  • Designated smoking area

  • Air conditioning

  • Tile/marble floor

  • Carpeted

  • Lift

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

Accessibility

  • Wheelchair accessible

  • Upper floors accessible by elevator

Languages spoken

  • English

  • Malay

House rules
Merchant Hotel takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That’s about € 20. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

MYR 100 per child, per night

Cot upon request

Free

3+ years
Extra bed upon request

MYR 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
VisaMastercardCash

The Essential Details
Important information for visitors at this establishment

As of 1st January 2023, all international guests will be charged a tourist tax of RM 10 per room per night. This fee is separate from the room rate and is to be settled at check-in. Guests possessing a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempt. Please remember to present the same credit card used to secure your reservation during check-in or while making payment at the hotel.

Be aware that the hotel may reach out to the cardholder for verification reasons.

The Penang City Council imposes a Local Council Tax of MYR 2 per room per night, which is to be paid directly to the hotel at check-in. This tax is also not included in the room rate.

Guests are required to provide a photo ID and credit card at check-in. Keep in mind that all Special Requests are dependent on availability, and additional fees may apply.

Please notify Merchant Hotel prior to your arrival with your expected check-in time. You can use the Special Requests section during booking or directly contact the property using the contact information in your confirmation.

Parking availability is limited and subject to space.

A damage deposit of MYR 100 is required upon arrival. This amount will be taken as a cash payment and will be refunded at check-out, contingent upon a property inspection. Your deposit will be returned in full in cash.

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