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Maroma, A Belmond Hotel, Riviera Maya

Maroma, A Belmond Hotel, Riviera Maya Review: Everything You Need to Know

Maroma, A Belmond Hotel, Riviera Maya Is This the Best Place to Stay in Playa del Carmen (MX)?

an aerial view of a beach with chairs and a resort at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelosa bedroom with a bed and a large window at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelosa kitchen with a fireplace in a brick wall at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelosa restaurant with tables and chairs and a chandelier at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelosa gym with a lot of treadmills and machines at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelosa villa with palm trees and the beach at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelosa bedroom with a bed and a view of the ocean at Maroma, A Belmond Hotel, Riviera Maya in Puerto Morelos

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Located in Puerto Morelos, just a short walk from Playa Maroma, Maroma, A Belmond Hotel, Riviera Maya offers guests accommodations complete with an outdoor swimming pool, complimentary private parking, a fitness center, and a garden. This property features a range of facilities, including a shared lounge, a terrace, and a bar. Guests can take advantage of room service, a 24-hour front desk, and currency exchange services.

Each room includes a private bathroom, with select rooms offering a balcony or even stunning sea views.

Visitors at the resort can savor a continental breakfast. Additionally, Maroma, A Belmond Hotel, Riviera Maya boasts a restaurant that provides both Mexican and international cuisine, with the option to request vegetarian, dairy-free, and vegan dishes.

This property is equipped with a hairdresser’s and a business center.

Playa Paraiso is located less than 1 km from the accommodation, while ADO International Bus Station is 24 km away. The closest airport is Cancún International Airport, situated 38 km from Maroma, A Belmond Hotel, Riviera Maya.

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
and
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
1 extra-large double bed

Resort facilities of Maroma, A Belmond Hotel, Riviera Maya
Great facilities! Review score, 9.6

Most popular facilities

  • 3 swimming pools

  • Free WiFi

  • Beachfront

  • Free parking

  • Airport shuttle (free)

  • Family rooms

  • Non-smoking rooms

  • Bar

  • Private beach area

  • Breakfast

Bathroom

  • Towels

  • Private bathroom

Outdoors

  • Outdoor furniture

  • Beachfront

  • Private beach area

  • Terrace

  • Garden

Pets
Pets are allowed on request. Charges may be applicable.
Activities

  • Aerobics

  • Live music/performance

  • Cooking class

    Additional charge

  • Tour or class about local culture

    Additional charge

  • Themed dinner nights

    Additional charge

  • Bike tours

  • Beach

  • Water sport facilities on site

    Additional charge

  • Snorkelling

    Additional chargeOff-site

  • Horse riding

    Additional chargeOff-site

  • Diving

    Additional chargeOff-site

  • Windsurfing

    Additional chargeOff-site

  • Fishing

    Additional chargeOff-site

Food & Drink

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).

  • Valet parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Pet bowls

  • Pet basket

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Allergy-free room

  • Car hire

  • Packed lunches

  • Family rooms

  • Barber/beauty shop

  • Airport shuttle

  • Non-smoking rooms

  • Room service

3 swimming pools
Pool 1 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 2 – outdoorFree!

  • Open all year

  • All ages welcome

  • Infinity pool

  • Pool with view

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 3 – outdoorFree!

  • Open all year

  • All ages welcome

  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Yoga classes

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Foot bath

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Waxing services

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Spanish

  • French

  • Italian

  • Portuguese

House rules
Maroma, A Belmond Hotel, Riviera Maya takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

3+ years
Extra bed upon request

US$129 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed on request. Charges may be applicable.

Groups
When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The essential details
Key information for guests at this location

Photo identification and a credit card are required upon check-in. All special requests are contingent on availability at check-in. While we strive to accommodate special requests, they cannot be guaranteed and may incur added fees.

Please be advised that during Holiday Policies (from December 18 to January 1), full prepayment, including taxes, is needed at the time of booking. Cancellations must be made by 4 PM local time, 90 days prior to arrival, or the full stay amount plus taxes will be charged.

Renovation activities take place daily from 09:00 to 18:00. Please note that the spa is currently undergoing renovations.

All guests must present a photo ID and credit card at check-in. Please be aware that all special requests depend on availability and may result in additional charges.

Guests under 18 must check in with a parent or legal guardian.

In response to the Coronavirus (COVID-19) pandemic, this property has implemented extra safety and sanitation measures.

Due to the ongoing situation with Coronavirus (COVID-19), this property enforces strict physical distancing protocols.

This property cannot accommodate stays for the purpose of Coronavirus (COVID-19) quarantine.

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