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Illa Hotel

Illa Hotel Review: Everything You Need to Know

Illa Hotel Is This the Best Place to Stay in Cusco (PE)?

Gallery image of Illa Hotel in CuscoGallery image of Illa Hotel in CuscoGallery image of Illa Hotel in CuscoGallery image of Illa Hotel in CuscoGallery image of Illa Hotel in CuscoGallery image of Illa Hotel in Cuscoa bedroom with a large bed and a window at Illa Hotel in Cusco

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Situated in Cusco and just 2 km from Wanchaq Train Station, Illa Hotel features express check-in and check-out, allergy-friendly rooms, a garden, complimentary WiFi throughout the property, and a terrace. This 3-star establishment provides a tour desk and luggage storage facilities. The hotel is located only 100 meters from San Blas Church and within 500 meters of the city center.

The rooms are equipped with a flat-screen TV, and select units at the hotel offer a city view. At Illa Hotel, every room includes bed linen and towels.

Guests can enjoy a buffet breakfast daily at the hotel.

The staff at the reception are proficient in English, Spanish, and French, and are available to assist guests at any hour.

Notable nearby attractions include Hatun Rumiyoc, the Religious Art Museum, and Holy Family Church. The closest airport is Alejandro Velasco Astete International, located 4 km from the hotel, which also offers a paid airport shuttle service.

Couples especially appreciate the location — they gave it a rating of 9.1 for a getaway meant for two.

Room type
Number of guests
 
1 double bed
2 single beds
3 single beds
1 extra-large double bed
1 large double bed
1 single bed
1 single bed
and
1 large double bed

Facilities of Illa Hotel
Great facilities! Review score, 8.9

Most popular facilities

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Non-smoking rooms

  • 24-hour front desk

  • Facilities for disabled guests

  • Heating

  • Terrace

  • Laundry

Bathroom

  • Toilet paper

  • Towels

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Room Amenities

  • Socket near the bed

Activities

  • Live music/performance

  • Cooking class

    Additional chargeOff-site

  • Tour or class about local culture

    Additional charge

  • Happy hour

    Additional charge

  • Walking tours

    Additional charge

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services

  • Invoice provided

  • Private check-in/check-out

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Strollers

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Pet bowls

  • Pet basket

  • Grocery deliveries

    Additional charge

  • Vending machine (drinks)

  • Non-smoking throughout

  • Allergy-free room

  • Wake-up service

  • Heating

  • Car hire

  • Packed lunches

  • Soundproof rooms

  • Family rooms

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

Accessibility

  • Wheelchair accessible

Wellness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Hot tub/Jacuzzi

    Additional charge

  • Massage

    Additional charge

Languages spoken

  • English

  • Spanish

  • French

House rules
Illa Hotel takes special requests – add in the next step!

Check-in
From 13:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 10:30

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 1 year
Extra bed upon request

Free

Cot upon request

Free

2 – 5 years
Extra bed upon request

Free

6+ years
Extra bed upon request

US$25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroUnionPay credit cardCash

The Important Details
Essential information for guests at this establishment

According to local tax regulations, Peruvian citizens (along with foreigners staying over 59 days in Peru) are required to incur an additional charge of 18%. To avoid this 18% fee (IGV), guests must provide a copy of their immigration card and passport.

It is essential to present both documents for the fee waiver. Guests who cannot provide both will need to pay this fee.

International business travelers requiring a printed invoice will be subject to the additional 18% charge, irrespective of their length of stay in Peru. This fee is not included in the booking total automatically.

Upon check-in, guests must present a photo ID and a credit card. Please remember that all Special Requests are dependent on availability and may incur extra charges.

Guests should notify Illa Hotel in advance of their anticipated arrival time. This can be done through the Special Requests box while booking or by directly contacting the property using the details provided in your confirmation email.

Payment via bank transfer before arrival is mandatory. The property will reach out to you post-booking with the necessary instructions.

In alignment with government regulations aimed at minimizing Coronavirus (COVID-19) transmission, this property is currently not hosting guests from specific countries during the applicable dates of these guidelines.

In response to the Coronavirus (COVID-19) situation, additional health and sanitation protocols are now in place at this property.

Due to the implications of Coronavirus (COVID-19), food and beverage services on the premises may be limited or unavailable.

As a consequence of Coronavirus (COVID-19), shuttle services offered by this property have been temporarily suspended.

Due to the ongoing situation with Coronavirus (COVID-19), the property is implementing measures to ensure the safety of guests and staff. Consequently, some services and amenities might be reduced or unavailable.

As a result of Coronavirus (COVID-19), the property’s reception and service hours have been decreased.

Due to the ongoing Coronavirus (COVID-19) situation, strict physical distancing protocols are being followed at this property.

In light of Coronavirus (COVID-19), it is mandatory for guests to wear masks in all indoor common areas.

Medical monitoring services are available for guests who are quarantined due to Coronavirus (COVID-19). This service may be provided either in person or virtually, depending on the type and location of the property.

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