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Iberostar Waves Tucán

Iberostar Waves Tucán Review: Everything You Need to Know

Iberostar Waves Tucán Is This the Best Place to Stay in Playa del Carmen (MX)?

an aerial view of a resort with a pool at Iberostar Waves Tucán in Playa del Carmena lobby of a resort with a large building at Iberostar Waves Tucán in Playa del Carmena room with a playroom with a large ball pit at Iberostar Waves Tucán in Playa del Carmena swimming pool with chairs and straw umbrellas and palm trees at Iberostar Waves Tucán in Playa del Carmena room with tables and chairs and a stage at Iberostar Waves Tucán in Playa del Carmena resort lobby with couches and tables at Iberostar Waves Tucán in Playa del Carmena lobby of a resort with couches and tables at Iberostar Waves Tucán in Playa del Carmen

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Overlooking the beach, Iberostar Waves Tucán provides 5-star accommodations in Playa del Carmen and includes a garden, terrace, and restaurant. This property boasts various amenities, such as a bar, water sports facilities, and a tennis court. Guests can enjoy an outdoor swimming pool, fitness center, evening entertainment, and a kids’ club at the resort.

Guests will find air-conditioned rooms equipped with a wardrobe, a safety deposit box, a flat-screen TV, a balcony, and a private bathroom with a shower. At Iberostar Waves Tucán, the rooms are supplied with bed linens and towels.

The resort features a children’s playground, and billiards can be played on-site at Iberostar Waves Tucán.

The staff at the 24-hour front desk are proficient in German, English, Spanish, and French, ensuring that help is always available.

Playacar Beach is located 1.1 km from the resort, while ADO International Bus Station is situated 3.1 km away. The nearest airport, Cozumel International, is 32 km from Iberostar Waves Tucán, and the property offers a paid airport shuttle service.

Couples especially appreciate the location — they scored it 9.2 for a getaway designed for two.

Room type
Number of guests
 
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
1 single bed
and
1 large double bed
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
1 large double bed
or
1 extra-large double bed
2 single beds
or
1 large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed
2 large double beds
1 large double bed
1 large double bed
1 large double bed
2 large double beds
2 large double beds
2 large double beds
2 large double beds

Resort facilities of Iberostar Waves Tucán
Great facilities! Review score, 8.5

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Beachfront

  • Free parking

  • Airport shuttle

  • Family rooms

  • Fitness centre

  • Non-smoking rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

Outdoors

  • Picnic area

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Balcony

  • Terrace

  • Garden

Room Amenities

  • Clothes rack

Activities

  • Archery

  • Live sport events (broadcast)

  • Live music/performance

  • Beach

  • Tennis equipment

  • Evening entertainment

  • Kids' club

  • Water sport facilities on site

  • Entertainment staff

  • Snorkelling

  • Diving

  • Billiards

  • Children's playground

  • Tennis court

Living Area

  • Sofa

  • Seating Area

Media & Technology

  • Flat-screen TV

  • Telephone

  • TV

Food & Drink

  • Kid-friendly buffet

  • Kid meals

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Concierge service

  • ATM/cash machine on site

  • Tour desk

  • Currency exchange

  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

  • Indoor play area

  • Babysitting/child services

    Additional charge

Business facilities

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • Smoke alarms

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Air conditioning

  • Non-smoking throughout

  • Lift

  • Fan

  • Family rooms

  • Barber/beauty shop

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Fitness classes

  • Yoga classes

  • Fitness

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Light therapy

  • Body wrap

  • Body scrub

  • Body treatments

  • Hair styling

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Waxing services

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Hammam

    Additional charge

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

    Additional charge

Languages spoken

  • German

  • English

  • Spanish

  • French

  • Italian

  • Portuguese

House rules
Iberostar Waves Tucán takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 10 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardCash

Important Details
Essential information for guests at this establishment

Credit Card Charges:

The charge for your reservation will appear on your credit card statement under the name: Hotelera Playamar, S.A. de C.V. For any inquiries regarding this charge, please reach out to the hotel directly. The name on the credit card used for payment must correspond with the name of one of the guests listed on the reservation. Both the credit card and a government-issued ID must be presented at check-in. The hotel does not accept payments at the time of arrival. Unpaid reservations will be canceled prior to arrival. An invoice can be requested and will be issued by Hotelera Playamar, S.A. de C.V., located in Mexico.

An environmental fee of 32.57 MXN per night per room is payable at check-in.

The bed type selected is subject to availability at the property. The hotel does not accept reservations for 10 or more rooms. Any bookings of 10 or more rooms will be categorized as a group reservation and will adhere to group policies and conditions.

Upon check-in, guests must present a valid ID and credit card. All special requests are subject to availability and may incur extra charges. It is vital that the main reservation holder is at least 18 years old at check-in.

Please notify the hotel of your anticipated arrival time in advance, either by using the special requests section during your reservation or by contacting the hotel directly. Contact information is included in the booking confirmation.

Child Policy:

Ages 0 – 2.99 years: Infant

Ages 3 – 12.99 years: Child rate applies

Ages 13 years and up: Adult rate applies

Child rates can be obtained through the hotel reservations department.

Guests must present photo identification and a credit card upon check-in. Please be aware that all special requests are based on availability and may involve additional fees.

In light of the Coronavirus (COVID-19), enhanced safety and sanitation protocols are implemented at this property.

This property is taking measures to ensure the safety of both guests and staff due to Coronavirus (COVID-19). Some services and amenities may be limited or unavailable as a result.

While booking this property, please ensure compliance with local government regulations concerning the purpose of travel and maximum allowed group sizes due to Coronavirus (COVID-19).

Wearing a face mask is required in all indoor common areas, as stipulated by measures for Coronavirus (COVID-19).

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