Iberostar Waves Quetzal Review: Everything You Need to Know
Iberostar Waves Quetzal Is This the Best Place to Stay in Playa del Carmen (MX)?
Overlooking the beachfront, Iberostar Waves Quetzal provides luxurious 5-star accommodations in Playa del Carmen, complete with a garden, restaurant, and bar. Situated approximately 400 meters from Playacar Beach, this resort offers complimentary WiFi and is located 3.3 km from the ADO International Bus Station. Guests can enjoy an outdoor swimming pool, evening entertainment, and a children’s club.
Each room at the resort features a desk, a flat-screen TV, a private bathroom, along with bed linen and towels. Some units boast ocean views, and every room is equipped with a coffee machine. All guest rooms in the property are fitted with air conditioning and come with a wardrobe.
A buffet breakfast is served every morning at Iberostar Waves Quetzal.
Staff members, fluent in German, English, Spanish, and French, are available 24/7 at the front desk to assist guests.
The Playa del Carmen Maritime Terminal is 3.4 km away from the resort, while the Church of Guadalupe is located 8.1 km from the property. The nearest airport, Cozumel International Airport, lies 32 km from Iberostar Waves Quetzal.
Couples have a strong preference for the location, giving it a rating of 9.0 for their two-person getaway.
Resort facilities of Iberostar Waves Quetzal
Great facilities! Review score, 8.3
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Outdoor swimming pool
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Free WiFi
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Beachfront
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Free parking
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Family rooms
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Fitness centre
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Non-smoking rooms
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6 restaurants
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Bar
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Toilet paper
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Towels
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Private bathroom
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Free toiletries
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Hairdryer
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Shower
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Linen
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Wardrobe or closet
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Alarm clock
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Outdoor furniture
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Beachfront
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Balcony
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Garden
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Coffee machine
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Clothes rack
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Beach
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Evening entertainment
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Kids' club
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Water sport facilities on site
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Snorkelling
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Diving
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Windsurfing
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Tennis court
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Sofa
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Seating Area
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Desk
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Flat-screen TV
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Telephone
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TV
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Breakfast in the room
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Bar
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Minibar
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Electric vehicle charging station
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Daily housekeeping
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Concierge service
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Wake-up service
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Babysitting/child servicesAdditional charge
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Wake up service/Alarm clock
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24-hour front desk
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Meeting/banquet facilitiesAdditional charge
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Indoor play area
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Smoke alarms
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Key card access
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Safety deposit box
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Air conditioning
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Non-smoking throughout
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Fan
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Family rooms
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Non-smoking rooms
Free!
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Shallow end
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Pool/beach towels
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Pool bar
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Fitness/spa locker rooms
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Fitness
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Spa/wellness packages
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Spa lounge/relaxation area
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Steam room
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Spa facilities
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Hot tub/Jacuzzi
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Spa and wellness centreAdditional charge
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Fitness centre
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SaunaAdditional charge
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German
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English
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Spanish
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French
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Italian
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Portuguese
House rules
Iberostar Waves Quetzal takes special requests – add in the next step!
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The Small Print
Essential information for guests staying at this property
The reservation charge will be listed on your credit card statement under the name: Hotelera Playamar, S.A. de C.V. For details regarding this reservation charge, please reach out to the hotel directly. The name on the credit card used for payment must match the name of at least one of the guests included on the reservation. The same credit card, along with a government-issued ID, is required upon check-in. Please note that payments are not accepted at the hotel. Unpaid reservations will be canceled prior to arrival. If an invoice is needed, it will be provided by Hotelera Playamar, S.A. de C.V., located in Mexico.
An environmental fee of 32.57 MXN per night per room is to be paid at check-in.
The bed type requested is subject to availability at the hotel. The property does not accommodate reservations for 10 rooms or more. Any bookings of 10 or more rooms will be regarded as a group and will be subject to group terms and conditions.
Upon check-in, guests must present a valid ID and credit card. All special requests are subject to availability and may incur additional charges. It is crucial that the primary reservation holder is at least 18 years old at the time of check-in.
Please advise the hotel of your anticipated arrival time in advance, either by utilizing the special requests box during your booking or by directly contacting the hotel. Contact information will be found on your booking confirmation.
Child Policy:
From 0 – 2.99 years: Infant
From 3 – 12.99 years: Child at child rate
From 13 years onwards: Adult rate
Child rates can be obtained through the hotel reservations department.
Guests are required to provide photo identification and a credit card at check-in. Please be aware that all special requests are dependent on availability and additional charges may apply.
In light of the Coronavirus (COVID-19), enhanced safety and sanitation protocols are being implemented at this property.
Due to Coronavirus (COVID-19), steps are being taken to safeguard the health of guests and staff. Some services and amenities may be limited or unavailable as a result.
In accordance with Coronavirus (COVID-19) guidelines, please ensure that your booking complies with local government regulations regarding the purpose of travel and maximum group size.
In response to Coronavirus (COVID-19), wearing face masks is mandatory in all indoor common areas.
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