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Hotel Villa Mercedes Palenque

Hotel Villa Mercedes Palenque Review: Everything You Need to Know

Hotel Villa Mercedes Palenque Is This the Best Place to Stay in Palenque (MX)?

a swimming pool with chairs and umbrellas at Hotel Villa Mercedes Palenque in PalenqueGallery image of Hotel Villa Mercedes Palenque in Palenquea view of a resort with a pool and umbrellas at Hotel Villa Mercedes Palenque in Palenquean aerial view of a resort pool with chairs and umbrellas at Hotel Villa Mercedes Palenque in Palenquean overhead view of a house in a forest at Hotel Villa Mercedes Palenque in Palenquea patio with white tables and chairs and an umbrella at Hotel Villa Mercedes Palenque in Palenque

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Nestled within lush tropical gardens in Palenque, this hotel boasts two outdoor swimming pools and a spa inspired by Mayan traditions. Housed in a series of delightful thatched-roof structures, the rooms are equipped with satellite television and a private bathroom.

The dining establishment at Hotel Villa Mercedes Palenque offers a selection of authentic Mexican cuisine. Additionally, there is a poolside bar featuring a terrace, loungers, and hammocks for relaxation.

Palenque Airport is conveniently located a mere 15-minute drive from the hotel, which also provides babysitting services for families.

Couples especially appreciate the location — they gave it a rating of 9.3 for a getaway designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 double beds
1 large double bed

Facilities of Hotel Villa Mercedes Palenque
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool

  • Free parking

  • Free WiFi

  • Family rooms

  • Airport shuttle

  • Non-smoking rooms

  • Fitness centre

  • Spa and wellness centre

  • Bar

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Garden

Pets
Pets are allowed. Charges may be applicable.
Activities

  • Walking tours

    Additional charge

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Breakfast in the room

  • Bar

  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services

    • Invoice provided

    • Concierge service

    • Luggage storage

    • Tour desk

    • Express check-in/check-out

    • 24-hour front desk

    Entertainment and family services

    • Babysitting/child services

      Additional charge

    Cleaning services

    • Daily housekeeping

    • Trouser press

      Additional charge

    • Ironing service

      Additional charge

    • Laundry

      Additional charge

    Business facilities

    • Fax/photocopying

      Additional charge

    • Meeting/banquet facilities

      Additional charge

    Safety & security

    • Fire extinguishers

    • CCTV outside property

    • CCTV in common areas

    • Smoke alarms

    • Security alarm

    • 24-hour security

    • Safety deposit box

    General

    • Shuttle service

      Additional charge

    • Grocery deliveries

      Additional charge

    • Air conditioning

    • Heating

    • Packed lunches

    • Family rooms

    • Facilities for disabled guests

    • Airport shuttle

      Additional charge

    • Non-smoking rooms

    • Room service

    Outdoor swimming pool

    Free!

    • Open all year

    • All ages welcome

    • Pool/beach towels

    • Sun umbrellas

    Wellness

    • Fitness

    • Spa lounge/relaxation area

    • Spa facilities

    • Sun umbrellas

    • Sun loungers or beach chairs

    • Public Bath

    • Massage

      Additional charge

    • Spa and wellness centre

      Additional charge

    • Fitness centre

    Languages spoken

    • English

    • Spanish

    House rules
    Hotel Villa Mercedes Palenque takes special requests – add in the next step!

    Check-in
    From 15:00
    You'll need to let the property know in advance what time you'll arrive.

    Check-out
    Until 12:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Children and beds

    Child policies

    Children older than 1 year are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in

    Pets
    Pets are allowed. Charges may be applicable.

    Accepted payment methods
    American ExpressVisaMastercardCash

    Important Details
    Essential information for visitors at this property

    Kindly notify Hotel Villa Mercedes Palenque ahead of your anticipated arrival time. You may utilize the Special Requests section during booking or reach out to the property directly using the contact details listed in your confirmation.

    In light of Coronavirus (COVID-19), enhanced safety and sanitation protocols are currently implemented at this property.

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