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Hotel Neo Gubeng by ASTON

Hotel Neo Gubeng by ASTON Review: Everything You Need to Know

Hotel Neo Gubeng by ASTON Is This the Best Place to Stay in Surabaya (ID)?

Gallery image of Hotel Neo Gubeng by ASTON in Surabayaa bathroom with a sink and a glass shower at Hotel Neo Gubeng by ASTON in SurabayaGallery image of Hotel Neo Gubeng by ASTON in Surabayaa building with a sign in front of it at Hotel Neo Gubeng by ASTON in Surabayaa restaurant with tables and chairs and a bar at Hotel Neo Gubeng by ASTON in Surabayaa conference room with a large table and chairs at Hotel Neo Gubeng by ASTON in Surabayaa bedroom with a white bed and a tv in it at Hotel Neo Gubeng by ASTON in Surabaya

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Situated in a prime area of the Gubeng district in Surabaya, Hotel Neo Gubeng by ASTON is located 1.5 km from the Submarine Monument, 1.4 km from the Gubeng Train Station, and 1.2 km from the Sharp Bamboo Monument. This 3-star hotel features a restaurant and offers air-conditioned rooms equipped with complimentary WiFi and a private bathroom. The establishment provides room service, a 24-hour front desk, and luggage storage for guests’ convenience.

Each unit is furnished with a flat-screen TV featuring cable channels, a kettle, a shower, free toiletries, and a desk. All rooms at the hotel come with bed linen and towels.

Pasar Turi Train Station Surabaya is located 5.4 km from Hotel Neo Gubeng by ASTON, while the Ampel Mosque is 5.8 km away. The nearest airport is Juanda International Airport, situated 14 km from the property, which also offers a paid shuttle service to and from the airport.

Couples have a strong preference for this location, giving it a rating of 8.4 for a getaway for two.

Room type
Number of guests
 
1 single bed
1 large double bed
or
2 single beds

Facilities of Hotel Neo Gubeng by ASTON

Most popular facilities

  • Free WiFi

  • Airport shuttle

  • Free parking

  • Non-smoking rooms

  • Spa and wellness centre

  • Room service

  • Restaurant

Bathroom

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • View

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

Food & Drink

  • Restaurant

Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking

Services

  • Daily housekeeping

  • Concierge service

  • Luggage storage

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

  • Airport shuttle

    Additional charge

  • 24-hour front desk

  • Meeting/banquet facilities

    Additional charge

  • Room service

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Non-smoking rooms

Wellness

  • Spa and wellness centre

    Additional charge

Languages spoken

  • English

  • Indonesian

House rules
Hotel Neo Gubeng by ASTON takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
VisaMastercardCash

Important Information
Essential details for guests at this establishment

Please be aware that the establishment requires a pre-payment deposit. Staff will get in touch with guests directly to provide payment instructions.

Upon check-in, guests must present a photo identification and a credit card. All Special Requests are subject to availability and may incur additional charges.

Guests are kindly requested to notify Hotel Neo Gubeng by ASTON ahead of their expected arrival time. You can use the Special Requests section during the booking process or reach out to the property directly using the contact information provided in your confirmation email.

Payment via bank transfer prior to arrival is necessary. The property will contact you after your reservation to offer further instructions.

In line with government regulations aimed at minimizing the spread of the Coronavirus (COVID-19), this establishment is currently not accepting guests from certain countries, during dates that these guidelines are in effect.

In light of Coronavirus (COVID-19), enhanced safety and sanitation protocols are being implemented at this property.

Food and beverage services at this establishment may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with governmental restrictions to limit the transmission of Coronavirus (COVID-19), this property can only accommodate bookings from essential workers or permitted travelers during the specified dates. Valid documentation must be presented at check-in; failure to do so may result in the cancellation of your booking.

As a consequence of Coronavirus (COVID-19), this property has temporarily halted its shuttle services.

Due to the impact of Coronavirus (COVID-19), this property is taking measures to ensure the safety of both guests and staff. Some services and amenities may be limited or unavailable.

Due to Coronavirus (COVID-19), reception and service operating hours have been reduced at this property.

In accordance with government guidelines aimed at curbing the spread of the Coronavirus (COVID-19), this property may ask for additional documentation from guests to verify identity, travel itineraries, and other pertinent information during applicable dates.

Spa and gym facilities at this establishment are currently unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is strictly enforcing physical distancing protocols.

Due to the ongoing situation with Coronavirus (COVID-19), please ensure that you only book this establishment in accordance with local governmental guidelines of the location, which may include considerations such as the purpose of travel and maximum allowed group sizes.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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