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Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof Review: Everything You Need to Know

Hotel Mercure Wien Westbahnhof Is This the Best Place to Stay in Vienna (AT)?

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Situated adjacent to the Westbahnhof Train and Underground Station, Hotel Mercure Wien Westbahnhof is only 700 metres from the Stadthalle event and concert venue. Complimentary WiFi is provided.

The Mercure Wien Westbahnhof boasts an expansive lobby, a bar serving cocktails and wines, along with a sauna for relaxation. The on-site restaurant, Westside, offers a mix of international dishes and traditional Austrian delicacies.

The U3 underground line provides a direct connection to the city centre in merely 7 minutes. A shuttle bus to the airport stops right outside the hotel, and the Mariahilfer Straße shopping district is just a short 5-minute walk away.

Couples especially appreciate the location — they gave it a rating of 8.9 for a getaway for two.

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
1 large double bed
1 single bed
1 single bed
2 single beds

Facilities of Hotel Mercure Wien Westbahnhof

Most popular facilities

  • Parking on site

  • Free WiFi

  • Non-smoking rooms

  • Restaurant

  • 24-hour front desk

  • Room service

  • Lift

  • Heating

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Hairdryer

Bedroom

  • Linen

Pets
Pets are allowed. Charges may be applicable.
Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Wine/champagne

    Additional charge

  • Snack bar

  • Breakfast in the room

  • Bar

Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 25 per day.

  • Parking garage

  • Accessible parking

Transport

  • Public transport tickets

    Additional charge

Reception services

  • Invoice provided

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV in common areas

  • Smoke alarms

  • Safety deposit box

General

  • Designated smoking area

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Lift

  • Non-smoking rooms

  • Wake up service/Alarm clock

  • Room service

Languages spoken

  • German

  • English

  • Spanish

  • French

  • Croatian

  • Hungarian

  • Italian

House rules
Hotel Mercure Wien Westbahnhof takes special requests – add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in

Check-out
From 03:00 to 11:30

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

Free

Cot upon request

Free

3 – 11 years
Extra bed upon request

Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed. Charges may be applicable.

Groups
When booking more than 7 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

Important Information
Essential details for guests at this property

Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests depend on availability and may incur additional fees.

In light of Coronavirus (COVID-19), enhanced safety and sanitation protocols are in place at this property.

As a consequence of Coronavirus (COVID-19), shuttle services at this property have been temporarily halted.

Due to Coronavirus (COVID-19), measures are being implemented to safeguard both guests and staff. Some services and amenities may be limited or unavailable as a result.

Due to Coronavirus (COVID-19), the spa and fitness facilities at this property are currently closed.

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