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Hotel Hacienda Cancun

Hotel Hacienda Cancun Review: Everything You Need to Know

Hotel Hacienda Cancun Is This the Best Place to Stay in Cancún (MX)?

two beds in a room with a painting on the wall at Hotel Hacienda Cancun in Cancúna balcony with a table and a vase with flowers on it at Hotel Hacienda Cancun in Cancúntwo beds in a room with a painting on the wall at Hotel Hacienda Cancun in Cancúna resort with chairs and a swimming pool at Hotel Hacienda Cancun in Cancúna swimming pool in front of a building at Hotel Hacienda Cancun in Cancúna white bed with a painting on the wall at Hotel Hacienda Cancun in Cancúna room with a window with a table and two chairs at Hotel Hacienda Cancun in Cancún

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Perfectly situated in the heart of Cancún, Hotel Hacienda Cancun features air-conditioned accommodations, an outdoor swimming pool, complimentary WiFi, and a lush garden. This 3-star establishment provides a 24-hour front desk and concierge services. The hotel is smoke-free and is conveniently located just 600 meters from Cancun Bus Station.

Within the hotel, every room is equipped with a wardrobe, flat-screen TV, private bathroom, bed linens, and towels.

Hotel Hacienda Cancun boasts a charming terrace.

Notable attractions close to the property include Cancun Government Palace, Beto Avila Stadium, and Cristo Rey Church. The closest airport is Cancún International Airport, located 18 km away from Hotel Hacienda Cancun.

Couples especially appreciate the location, giving it a rating of 8.1 for a getaway for two.

Room type
Number of guests
 
2 double beds

Facilities of Hotel Hacienda Cancun

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Family rooms

  • Non-smoking rooms

  • 24-hour front desk

  • Terrace

  • Daily housekeeping

  • Garden

  • Air conditioning

Bathroom

  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • View

Outdoors

  • Sun terrace

  • Terrace

  • Garden

Kitchen

  • Cleaning products

Media & Technology

  • Flat-screen TV

  • Cable channels

  • TV

Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services

  • Daily housekeeping

  • Vending machine (drinks)

  • Concierge service

  • Luggage storage

  • Wake-up service

  • Tour desk

  • Express check-in/check-out

  • 24-hour front desk

Safety & security

  • Fire extinguishers

  • CCTV in common areas

  • Key access

General

  • Air conditioning

  • Non-smoking throughout

  • Tile/marble floor

  • Soundproof rooms

  • Fan

  • Family rooms

  • Non-smoking rooms

Outdoor swimming pool

Free!

  • Open all year

  • Shallow end

  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs

  • Public Bath

Languages spoken

  • English

  • Spanish

House rules
Hotel Hacienda Cancun takes special requests – add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 3 rooms, different policies and additional supplements may apply.

Accepted payment methods
VisaMastercardCash

The important details
Essential information for guests at this establishment

When reserving 3 or more rooms, or for a duration of 3 nights or longer, different terms and extra charges may be applicable.

Please notify Hotel Hacienda Cancun ahead of your anticipated arrival time. You can use the Special Requests section during your booking, or reach out to the property directly using the contact information provided in your confirmation email.

Should you depart early, the property will charge you for the entirety of your stay.

Parking is limited and provided on a first-come, first-served basis.

This property is situated in a lively area, and guests may encounter noise.

In response to the Coronavirus (COVID-19), enhanced safety and sanitation protocols are currently in place at this property.

Food and beverage services at this property may be restricted or unavailable due to the ongoing Coronavirus (COVID-19) situation.

Please note that this property has temporarily halted its shuttle services as a result of Coronavirus (COVID-19).

In light of the Coronavirus (COVID-19), this property is implementing measures to ensure the safety of guests and staff. Some services and amenities may be limited or unavailable as a consequence.

Spa and fitness facilities at this property are not currently available due to the ongoing Coronavirus (COVID-19) situation.

Due to the Coronavirus (COVID-19), please confirm that your booking adheres to local government guidelines, including, but not limited to, travel purposes and maximum allowable group size.

To comply with Coronavirus (COVID-19) regulations, wearing a face mask is required in all indoor common areas.

This property cannot accommodate guests for quarantine purposes related to the Coronavirus (COVID-19).

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