Hotel Chinzanso Tokyo

Hotel Chinzanso Tokyo Review: Everything You Need to Know

Hotel Chinzanso Tokyo Is This the Best Place to Stay in Tokyo (JP)?

a restaurant with tables and chairs and windows at Hotel Chinzanso Tokyo in TokyoGallery image of Hotel Chinzanso Tokyo in Tokyoa lobby with a red couch and a chandelier at Hotel Chinzanso Tokyo in TokyoGallery image of Hotel Chinzanso Tokyo in Tokyoa woman sitting at a table with food and coffee at Hotel Chinzanso Tokyo in Tokyoa bathroom with a sink and a tub and a shower at Hotel Chinzanso Tokyo in Tokyoa hotel room with two beds and a desk and a window at Hotel Chinzanso Tokyo in Tokyo

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Nestled within a historic Japanese garden, Hotel Chinzanso Tokyo provides spacious accommodations with views of either the garden or the city, along with complimentary Wi-Fi. The on-site YU The Spa offers a variety of massages utilizing aromatic oils and traditional Japanese hot-spring baths. Additionally, guests can enjoy a glass-enclosed indoor pool and three dining options.

The elegantly appointed rooms feature classic luxury, complete with a marble en-suite bathroom that includes a deep soaking bathtub. Each room is equipped with a flat-screen satellite TV and a hi-fi audio system.

Guests can indulge in revitalizing treatments at the spa or unwind in the open-air heated hot tub and hot spring bath. For added convenience, the hotel’s business centre and fitness centre are accessible 24 hours a day.

Overlooking the picturesque Chinzanso Gardens, Il Teatro boasts Venetian chandeliers and offers an array of Milanese-style Italian cuisine. Miyuki serves a selection of Japanese dishes presented by staff dressed in traditional kimonos, while the Bistro caters to those seeking international fare.

Tokyo Chinzanso Hotel is conveniently located just a 25-minute taxi ride away from JR Tokyo Train Station and is a mere 10-minute walk from Edogawabashi Subway Station.

This summer, on July 26, 2024, a lounge will be introduced exclusively for suite room guests, featuring a light meal service and terrace seating. The sophisticated interior has been designed in a manner that honors culture and tradition, ensuring it is suitable for future generations. In the heart of Tokyo, guests can experience the essence of each season while enjoying a moment of serene relaxation.

Couples have a strong preference for the location, giving it a rating of 8.6 for a trip meant for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
2 futon beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
2 futon beds

Facilities of Hotel Chinzanso Tokyo
Great facilities! Review score, 9.4

Most popular facilities
  • Indoor swimming pool

  • Non-smoking rooms

  • Free WiFi

  • Private parking

  • Family rooms

  • Airport shuttle

  • Fitness centre

  • Spa and wellness centre

  • Bar

Bathroom
  • Toilet paper

  • Towels

  • Bidet

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom
  • Linen

  • Wardrobe or closet

  • Alarm clock

Outdoors
  • Terrace

  • Garden

Kitchen
  • Coffee machine

  • Electric kettle

  • Refrigerator

Room Amenities
  • Socket near the bed

  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental

    Additional charge

Living Area
  • Sofa

  • Seating Area

  • Desk

Media & Technology
  • Blu-ray player

  • iPod dock

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • DVD player

  • Telephone

  • TV

Food & Drink
  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Kid meals

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Minibar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs ¥1,000 per day.
  • Parking garage

  • Electric vehicle charging station

  • Accessible parking

Reception services
  • Concierge service

  • Luggage storage

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services
  • Strollers

  • Babysitting/child services

    Additional charge

Cleaning services
  • Daily housekeeping

  • Trouser press

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General
  • Designated smoking area

  • Air conditioning

  • Wake-up service

  • Heating

  • Packed lunches

  • Chapel/shrine

  • Carpeted

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility
  • Toilet with grab rails

  • Wheelchair accessible

  • Upper floors accessible by elevator

Indoor swimming pool

Additional charge

  • Open all year

  • Heated pool

  • Pool/beach towels

Wellness
  • Fitness/spa locker rooms

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body treatments

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Facial treatments

  • Beauty Services

  • Public Bath

    Additional charge

  • Hot spring bath

    Additional charge

  • Hot tub/Jacuzzi

    Additional charge

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

    Additional charge

  • Sauna

    Additional charge

Languages spoken
  • English

  • Japanese

  • Chinese

House rules
Hotel Chinzanso Tokyo takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 1 year
Extra bed upon request

Free

Cot upon request

Free

2 – 12 years
Extra bed upon request

Free

13+ years
Extra bed upon request

¥12,650 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are allowed. Charges may be applicable.

Groups
When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash

The essentials
Important information for visitors at this establishment

We sincerely appreciate your ongoing support of Hotel Chinzan-so Tokyo.

We wish to inform you that we will be undergoing renovations in select guest rooms to enhance your comfort.

We apologize for any disturbances this may cause to our guests.

Please be aware that some noise is anticipated during the following dates and times.

We thank you for your understanding and cooperation.

Renovation period: Tuesday, April 2, 2024 – Friday, July 19, 2024

Renovation hours: 10:00 a.m. – 6:00 p.m.

A deposit via PayPal for the non-refundable plan is necessary to secure guest bookings. The property will reach out to guests post-booking with payment instructions. Guests must complete the PayPal transaction by the specified date or their reservations may be cancelled.

Access to the Spa & Pool is available for an extra fee, unless it is included in the room rate. Please be advised that children aged 3 and under are not permitted in the spa area, including the outdoor heated tub, hot springs, and pool. Children aged 12 and under must be accompanied by an adult. Those aged 13 and older can utilize the fitness center.

We would like to inform you that all facilities in the pool area will be closed temporarily for regular upkeep.

The maintenance will take place on the following dates:

・From Monday, September 2, 2024, to Friday, September 6, 2024

・From Monday, March 3, 2025, to Friday, March 7, 2025

The fitness gym, bathing area featuring an “Onsen” bath, and locker rooms will remain open during this time.

However, the swimming pool, dry sauna, jet bath, and steam sauna will be inaccessible.

Upon check-in, guests must present a photo ID and credit card. Please note that all Special Requests are subject to availability and may incur additional fees.

Guests with visible tattoos may be restricted from accessing the property’s public bathing facilities or other areas where tattoos can be seen by other guests.

An accommodation tax per person per night is not included in the rate and must be settled at the property.

In response to Coronavirus (COVID-19), additional health and safety protocols are currently enforced at this property.

Food & beverage services at this property may be restricted or unavailable due to Coronavirus (COVID-19).

In response to the impacts of Coronavirus (COVID-19), this property has temporarily halted its shuttle services.

Due to Coronavirus (COVID-19), measures are being taken to ensure the safety of guests and staff. Certain services and amenities may be diminished or not accessible as a result.

In accordance with government directives to reduce the spread of Coronavirus (COVID-19), this property may ask for additional documentation from guests to verify their identity, travel plans, and other pertinent information during periods when such guidelines are in effect.

Spa and gym facilities at this property are currently unavailable due to Coronavirus (COVID-19).

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