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Grand Velas Riviera Maya – All Inclusive

Grand Velas Riviera Maya – All Inclusive Review: Everything You Need to Know

Grand Velas Riviera Maya – All Inclusive Is This the Best Place to Stay in Playa del Carmen (MX)?

an aerial view of the beach at the excellence punta cana resort at Grand Velas Riviera Maya - All Inclusive in Playa del Carmena restaurant with tables and chairs and the ocean in the background at Grand Velas Riviera Maya - All Inclusive in Playa del Carmena villa with a view of the ocean at Grand Velas Riviera Maya - All Inclusive in Playa del CarmenGallery image of Grand Velas Riviera Maya - All Inclusive in Playa del Carmena restaurant with a view of the ocean at Grand Velas Riviera Maya - All Inclusive in Playa del CarmenGallery image of Grand Velas Riviera Maya - All Inclusive in Playa del Carmena group of people in the water with a giant ball at Grand Velas Riviera Maya - All Inclusive in Playa del Carmen

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Nestled within the tropical allure of the Riviera Maya and facing the Caribbean Sea, Grand Velas welcomes you to a world of serene spaces designed to soothe the senses and inspire a connection with the relaxed yet elegant Caribbean way of life.

Experience the exquisite flavors crafted by our chefs in every dish; immerse yourself in rituals that revive age-old wellness practices at SE Spa; create unforgettable family memories through our multitude of activities, and savor enchanting moments with your partner. At Grand Velas Riviera Maya, the setting is extraordinary, and you hold the key to shaping each luxurious experience.

Couples have a particular fondness for the location, giving it a rating of 9.2 for trips taken together.

Room type
Number of guests
 
1 extra-large double bed
2 double beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed

Resort facilities of Grand Velas Riviera Maya – All Inclusive
Great facilities! Review score, 9.7

Most popular facilities

  • 3 swimming pools

  • Free WiFi

  • Beachfront

  • Free parking

  • Airport shuttle

  • Family rooms

  • Fitness centre

  • Bar

  • Private beach area

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Towels/sheets (extra fee)

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Wardrobe or closet

  • Alarm clock

View

  • View

Outdoors

  • Picnic area

  • Outdoor furniture

  • Beachfront

  • Outdoor dining area

  • Sun terrace

  • Private beach area

  • Terrace

  • Garden

Kitchen

  • Dining table

  • Coffee machine

  • Tumble dryer

Room Amenities

  • Socket near the bed

  • Fold-up bed

  • Clothes rack

Activities

  • Bicycle rental

  • Aerobics

  • Live sport events (broadcast)

  • Live music/performance

  • Cooking class

    Additional charge

  • Tour or class about local culture

  • Themed dinner nights

  • Bike tours

  • Walking tours

  • Movie nights

    Additional charge

  • Beach

  • Evening entertainment

  • Kids' club

  • Water sport facilities on site

  • Nightclub/DJ

  • Entertainment staff

  • Mini golf

  • Cycling

  • Hiking

  • Karaoke

  • Table tennis

  • Billiards

  • Children's playground

  • Games room

  • Golf course (within 3 km)

    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Radio

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

  • Wine/champagne

  • Kid-friendly buffet

  • Kid meals

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Restaurant

Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Invoice provided

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • 24-hour front desk

Entertainment and family services

  • Strollers

  • Baby safety gates

  • Kids' outdoor play equipment

  • Indoor play area

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Grocery deliveries

  • Air conditioning

  • Allergy-free room

  • Wake-up service

  • Tile/marble floor

  • Car hire

  • Laptop safe

  • Chapel/shrine

  • Soundproof rooms

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Toilet with grab rails

  • Wheelchair accessible

3 swimming pools
Pool 1 – outdoor

  • Open all year

  • All ages welcome

  • Infinity pool

  • Pool with view

  • Pool bar

  • Sun loungers or beach chairs

Pool 2 – outdoor

  • Open all year

  • Adult only

  • Pool with view

  • Pool bar

  • Sun loungers or beach chairs

Pool 3 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool with view

  • Sun loungers or beach chairs

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Yoga classes

  • Fitness

  • Massage chair

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body treatments

  • Hair cut

  • Pedicure

  • Manicure

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Public Bath

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

    Additional charge

Languages spoken

  • English

  • Spanish

House rules
Grand Velas Riviera Maya – All Inclusive takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 1 year
Cot upon request

Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

Important Details
Essential information for guests staying at this property

Dining Options:

PIAF French Cuisine & COCINA DE AUTOR: Innovative, evolving cuisine for guests aged 12 and above during select dining times.

BISTRO: Offers international cuisine for guests aged 16 and above.

Reservations and a dress code are mandatory for Gourmet Restaurants: no shorts, sleeveless tops, trainers, or sandals. Proper attire is required for entry into all restaurants and indoor bars, and guests should refrain from wearing bare feet or wet clothing.

Some accommodations are situated roughly 1 km away from the beach.

An extra nightly fee is applied to ensure connecting rooms.

Payment must be made directly at the property upon arrival.

Connecting rooms depend on availability.

Guests need to present photo identification and a credit card during check-in. Please note that all Special Requests are contingent on availability and may incur additional charges.

Please notify Grand Velas Riviera Maya – All Inclusive ahead of your anticipated arrival time. You can utilize the Special Requests box when making your reservation or directly contact the property using the information provided in your confirmation.

In response to the Coronavirus (COVID-19) pandemic, enhanced safety and sanitation protocols are currently in place at this property.

In line with government directives aimed at minimizing the spread of the Coronavirus (COVID-19), this property may require guests to provide additional documentation to verify identity, travel itinerary, and other pertinent information during periods when such guidelines are enforced.

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