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Grand Tien Shan Hotel

Grand Tien Shan Hotel Review: Everything You Need to Know

Grand Tien Shan Hotel Is This the Best Place to Stay in Almaty (KZ)?

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Located in Almaty, just under 1 km from Ascension Cathedral, Grand Tien Shan Hotel offers air-conditioned accommodations and a bar. This 4-star establishment provides an ATM and concierge services. Guests can enjoy a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the venue.

In each room of the hotel, there is a desk provided. The units at Grand Tien Shan Hotel are furnished with a flat-screen TV that includes satellite channels and a safety deposit box.

Guests can choose between a buffet or continental breakfast. The on-site restaurant serves a menu featuring both Asian and European dishes, with vegetarian and halal options available upon request.

Additionally, the hotel boasts a spa center for relaxation.

Notable attractions near Grand Tien Shan Hotel include Gvardeytsev-Panfilovtsev Park, Abay Opera House, and Republic Palace. The closest airport is Almaty International Airport, situated 15 km from the property.

Couples are especially fond of the location, giving it a rating of 9.4 for a trip designed for two.

Room type
Number of guests
 
1 single bed
1 large double bed
1 large double bed
1 large double bed
2 single beds

Facilities of Grand Tien Shan Hotel
Great facilities! Review score, 8.4

Most popular facilities

  • Indoor swimming pool

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Spa and wellness centre

  • Fitness centre

  • Non-smoking rooms

  • 24-hour front desk

  • Bar

Bathroom

  • Towels

  • Bath or shower

  • Slippers

  • Shared toilet

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

Bedroom

  • Alarm clock

Kitchen

  • Cleaning products

  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Minibar

Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Trouser press

    Additional charge

  • Ironing service

  • Dry cleaning

  • Laundry

Business facilities

  • Fax/photocopying

  • Business centre

  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Wake-up service

  • Heating

  • Packed lunches

  • Carpeted

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Wake up service/Alarm clock

  • Room service

Indoor swimming pool

  • Open all year

Wellness

  • Hammam

  • Massage

  • Spa and wellness centre

  • Solarium

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Russian

House rules
Grand Tien Shan Hotel takes special requests – add in the next step!

Check-in
From 14:00 to 16:00
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 03:30 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The essential details
Important information for guests at this location

Kindly be aware that children under 6 years of age are not permitted to access the spa center. Children aged 6-12 are welcome but must be accompanied by their parents during the specified hours:

– 07:00 a.m. – 05:00 p.m. on weekdays

– 07:00 a.m. – 03:00 p.m. on Saturdays

On Sundays, children under 12 are not allowed entry to the spa center.

Please notify Grand Tien Shan Hotel ahead of your expected arrival time. You can utilize the Special Requests box during the booking process or reach out to the property directly using the contact information included in your confirmation.

In response to the Coronavirus (COVID-19) pandemic, enhanced safety and sanitation protocols are being enforced at this location.

To ensure the safety of both guests and staff amid the Coronavirus (COVID-19) crisis, this property is implementing measures that may temporarily limit or restrict certain services and amenities.

In compliance with Coronavirus (COVID-19) guidelines, wearing a face mask is required in all indoor common areas.

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