Frank’s Hotel

Frank's Hotel Review: Everything You Need to Know

Frank’s Hotel Is This the Best Place to Stay in Surabaya (ID)?

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Located just 6.6 km from the Submarine Monument and 7 km from Gubeng Train Station, Frank’s Hotel offers air-conditioned rooms equipped with private bathrooms in Surabaya. This establishment features a range of facilities, including a restaurant, room service, and a 24-hour front desk, as well as complimentary WiFi throughout the premises. The property has been designed to be allergy-friendly and is situated 7.5 km from the Sharp Bamboo Monument.

Inside the hotel, guest rooms come with a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Each room is also furnished with a wardrobe.

Ampel Mosque is located 8.7 km away from Frank’s Hotel, while Red Bridge Surabaya is just 8.9 km from the venue. The closest airport is Juanda International Airport, which is 17 km from the hotel.

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 large double bed

Facilities of Frank's Hotel

Most popular facilities
  • Free WiFi

  • Free parking

  • Non-smoking rooms

  • Room service

  • Restaurant

  • Facilities for disabled guests

Bathroom
  • Towels

  • Private bathroom

  • Toilet

  • Shower

Bedroom
  • Linen

  • Wardrobe or closet

Kitchen
  • Dining table

Living Area
  • Desk

Media & Technology
  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Telephone

  • TV

Food & Drink
  • Coffee house on site

  • Kid meals

    Additional charge

  • Snack bar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking

Services
  • Daily housekeeping

  • Concierge service

  • Wake-up service

  • Fax/photocopying

    Additional charge

  • Express check-in/check-out

  • 24-hour front desk

  • Room service

Entertainment and family services
  • Child safety socket covers

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Security alarm

  • Key access

  • 24-hour security

General
  • Adult only

  • Hypoallergenic

  • Air conditioning

  • Tile/marble floor

  • Soundproof rooms

  • Lift

  • Facilities for disabled guests

  • Non-smoking rooms

Accessibility
  • Lower bathroom sink

  • Wheelchair accessible

  • Entire unit wheelchair accessible

  • Upper floors accessible by elevator

Languages spoken
  • Indonesian

House rules
Frank's Hotel takes special requests – add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 11:30 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
VisaMastercardCash

The Essential Details
Important information for guests at this establishment

Guests must present a photo ID and credit card at the time of check-in. Please be aware that all Special Requests are dependent on availability and may incur additional fees.

Kindly notify Frank’s Hotel in advance about your anticipated arrival time. You may utilize the Special Requests box during your booking process or get in touch with the property directly using the contact information provided in your confirmation.

Advance payment via bank transfer is mandatory. The property will reach out to you post-booking to give further instructions.

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