Fairmont The Norfolk

Fairmont The Norfolk Review: Everything You Need to Know

Fairmont The Norfolk Is This the Best Place to Stay in Nairobi (KE)?

a living room filled with furniture and a fireplace at Fairmont The Norfolk in Nairobia living room with a piano and a table at Fairmont The Norfolk in Nairobia bar with chairs and a table in a room at Fairmont The Norfolk in Nairobia restaurant with tables and chairs with wine glasses at Fairmont The Norfolk in Nairobia dining room with tables and chairs and windows at Fairmont The Norfolk in Nairobia brick house with a palm tree in front of it at Fairmont The Norfolk in Nairobia building with a fence in front of it at Fairmont The Norfolk in Nairobi

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Featuring a garden, a terrace, and a bar, Fairmont The Norfolk is located in the heart of Nairobi, just under 1 km from the Nairobi National Museum. This luxurious 5-star hotel provides amenities such as an ATM, concierge service, and complimentary WiFi. Guests can enjoy an outdoor swimming pool, fitness centre, evening entertainment, and room service.

Within the hotel, there’s a restaurant that serves a variety of African, American, and Greek dishes. Options for vegetarian, dairy-free, and halal diets are also available upon request.

The reception staff are proficient in several languages, including Arabic, German, Greek, and English.

Notable attractions near Fairmont The Norfolk include the Kenyatta International Conference Centre, Nairobi Snake Park, and Nairobi Gallery. The closest airport is Wilson, situated 6 km from the property, which offers a paid airport shuttle service.

Couples especially appreciate the location — they gave it a rating of 8.7 for a getaway for two.

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
2 single beds
1 large double bed

Facilities of Fairmont The Norfolk
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool

  • Airport shuttle

  • Free WiFi

  • Fitness centre

  • Family rooms

  • Free parking

  • Spa and wellness centre

  • 3 restaurants

  • Bar

Outdoors
  • Outdoor furniture

  • Terrace

  • Garden

Activities
  • Live music/performance

  • Tour or class about local culture

    Additional charge

  • Happy hour

    Additional charge

  • Themed dinner nights

    Additional charge

  • Temporary art galleries

  • Game drives

  • Evening entertainment

  • Golf course (within 3 km)

    Additional charge

Food & Drink
  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Valet parking

  • Accessible parking

Reception services
  • Invoice provided

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • 24-hour front desk

Entertainment and family services
  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services
  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Minimarket on site

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Car hire

  • Packed lunches

  • Lift

  • Family rooms

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Outdoor swimming pool

Free!

  • Open all year

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

Wellness
  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

    Additional charge

Languages spoken
  • Arabic

  • German

  • Greek

  • English

  • French

  • Swahili

House rules
Fairmont The Norfolk takes special requests – add in the next step!

Check-in
From 12:00 to 00:00

Check-out
From 09:00 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

US$0 per child, per night

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

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