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Fairmont Mayakoba

Fairmont Mayakoba Review: Everything You Need to Know

Fairmont Mayakoba Is This the Best Place to Stay in Playa del Carmen (MX)?

an aerial view of the beach at the excellence punta cana resort at Fairmont Mayakoba in Playa del Carmena building with a lobby with a large building at Fairmont Mayakoba in Playa del Carmena lobby with white chairs and tables in a building at Fairmont Mayakoba in Playa del Carmena restaurant with tables and chairs and plants at Fairmont Mayakoba in Playa del Carmena restaurant with a view of the water at Fairmont Mayakoba in Playa del Carmena restaurant with tables and chairs and a bar at Fairmont Mayakoba in Playa del Carmen

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Located in Playa del Carmen, just 10 km from ADO International Bus Station, Fairmont Mayakoba provides guests with accommodations that include complimentary bikes, free private parking, an outdoor swimming pool, and lush gardens. The property features various water sports facilities and boasts a private beach area, alongside a terrace and a bar. Additionally, guests will benefit from a 24-hour front desk, airport transfer services, a kids’ club, and free WiFi available throughout the premises.

Each room is equipped with air conditioning, and some accommodations come with a balcony for added enjoyment.

Every morning, guests can indulge in a buffet, continental, or American breakfast served at the property. Fairmont Mayakoba also offers a restaurant that specializes in American, Argentinian, and Caribbean cuisine, with vegetarian, dairy-free, and vegan options upon request.

For families, the property includes a children’s playground. Guests can partake in activities such as hiking, canoeing, and cycling in the vicinity, and unwind along the beachfront.

Fairmont Mayakoba is situated 11 km from Playa del Carmen Maritime Terminal, while the Church of Guadalupe is 6.8 km away. The closest airport is Cozumel International Airport, located 42 km from the hotel.

Couples especially appreciate the location, giving it a rating of 9.2 for a trip designed for two.

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed

Facilities of Fairmont Mayakoba
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Beachfront

  • Free parking

  • Airport shuttle

  • Family rooms

  • Fitness centre

  • Bar

  • Private beach area

Outdoors

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Private beach area

  • BBQ facilities

    Additional charge

  • Terrace

  • Garden

Pets
Pets are allowed. Charges may be applicable.
Activities

  • Bicycle rental

  • Aerobics

    Additional charge

  • Archery

    Additional charge

  • Live music/performance

  • Cooking class

    Additional charge

  • Tour or class about local culture

    Additional charge

  • Themed dinner nights

    Additional charge

  • Bike tours

    Additional charge

  • Walking tours

  • Movie nights

    Additional charge

  • Beach

  • Tennis equipment

    Additional charge

  • Evening entertainment

  • Kids' club

  • Water sport facilities on site

  • Snorkelling

    Additional charge

  • Squash

    Additional charge

  • Cycling

  • Hiking

  • Canoeing

  • Windsurfing

    Additional charge

  • Children's playground

  • Golf course (within 3 km)

    Additional charge

  • Tennis court

    Additional charge

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

  • Electric vehicle charging station

  • Accessible parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Strollers

  • Baby safety gates

  • Kids' outdoor play equipment

  • Indoor play area

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Pet bowls

  • Pet basket

  • Grocery deliveries

  • Designated smoking area

  • Air conditioning

  • Allergy-free room

  • Car hire

  • Chapel/shrine

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

2 swimming pools
Pool 1 – outdoorFree!

  • Open all year

Pool 2 – outdoor (kids)Free!

  • Open all year

  • Suitable for kids

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Fitness classes

  • Yoga classes

  • Fitness

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Pedicure

  • Manicure

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Water slide

  • Public Bath

  • Open-air bath

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Solarium

  • Fitness centre

    Additional charge

  • Sauna

    Additional charge

Languages spoken

  • English

  • Spanish

  • French

House rules
Fairmont Mayakoba takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are allowed. Charges may be applicable.

Groups
When booking more than 7 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardCash

The essential details
Important information for visitors at this establishment

WiFi access is provided once the resort fee has been settled.

Promotional offers cannot be combined with other deals, spa discounts, or special pricing, and are not valid for group reservations, special events, or tournaments.

At check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests are subject to availability, and additional fees may apply.

Guests are encouraged to notify Fairmont Mayakoba ahead of their anticipated arrival time. This can be done by using the Special Requests box while making a reservation, or by directly contacting the property using the information provided in your confirmation.

Individuals under 18 years of age may check in only with a parent or legal guardian.

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