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DoubleTree by Hilton Krakow Hotel & Convention Center

DoubleTree by Hilton Krakow Hotel & Convention Center Review: Everything You Need to Know

DoubleTree by Hilton Krakow Hotel & Convention Center Is This the Best Place to Stay in Kraków (PL)?

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Located in Kraków, just 3.9 km from Krakow Central Railway Station, the DoubleTree by Hilton Krakow Hotel & Convention Center offers a range of accommodations that include a fitness centre, private parking, a shared lounge, and a restaurant. Ideally positioned in the Grzegórzki district, this hotel also features a bar. Guests can enjoy amenities such as a 24-hour front desk, shuttle service, room service, and complimentary WiFi throughout the premises.

In the hotel, each room is equipped with air conditioning and a flat-screen TV.

Breakfast is served daily and offers a choice of buffet, à la carte, or continental options.

The DoubleTree by Hilton Krakow Hotel & Convention Center provides 4-star lodging that includes access to a sauna, hot tub, and hammam.

The Schindler Factory Museum is located 4 km from the hotel, while St. Florian’s Gate is 4.1 km away. The closest airport is John Paul II International Kraków–Balice Airport, situated 20 km from the DoubleTree by Hilton Krakow Hotel & Convention Center.

Couples especially appreciate the location — they assigned it a rating of 8.3 for a getaway with two people.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed

Facilities of DoubleTree by Hilton Krakow Hotel & Convention Center
Great facilities! Review score, 9.3

Most popular facilities

  • Indoor swimming pool

  • Private parking

  • Free WiFi

  • Spa and wellness centre

  • Family rooms

  • Fitness centre

  • Non-smoking rooms

  • 2 restaurants

  • Bar

Bathroom

  • Free toiletries

  • Hairdryer

Pets
Pets are allowed on request. Charges may be applicable.
Activities

  • Tour or class about local culture

    Additional charge

  • Tennis court

    Additional chargeOff-site

Media & Technology

  • Flat-screen TV

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs 60 zł per day.

  • Electric vehicle charging station

  • Accessible parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Pet bowls

  • Pet basket

  • Grocery deliveries

    Additional charge

  • Shared lounge/TV area

  • Air conditioning

  • Non-smoking throughout

  • Heating

  • Laptop safe

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Accessibility

  • Emergency cord in bathroom

  • Lower bathroom sink

  • Higher level toilet

  • Toilet with grab rails

  • Wheelchair accessible

Indoor swimming pool

  • Open all year

  • All ages welcome

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Facial treatments

  • Beauty Services

  • Sun loungers or beach chairs

  • Hammam

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Polish

  • Russian

House rules
DoubleTree by Hilton Krakow Hotel & Convention Center takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of 200 zł is required on arrival. That’s about € 46. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

Free

Cot upon request

Free

3 – 17 years
Extra bed upon request

Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed on request. Charges may be applicable.

Groups
When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

Important Details
Essential information for guests at this location

If you’re traveling with pets, please be aware that an additional charge will apply.

The pet fee for stays of up to 3 nights is 100 PLN, with each subsequent night costing 50 PLN.

In light of recent tax regulation changes, the invoice number must be provided prior to settling the fee. Once the fiscal receipt is printed without a tax identification number, obtaining an invoice will not be possible. If you require an invoice, please share your details when booking.

Guests under the age of 16 are prohibited from accessing the swimming pool between 20:00 and 22:00.

Upon check-in, guests must present a photo ID and credit card. Please be advised that all Special Requests are contingent upon availability and may incur extra charges.

A damage deposit of 200 zł is required at check-in. This will be processed via credit card, and you can expect a reimbursement within 14 days after check-out. The deposit will be fully refunded to your credit card, pending a property inspection.

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