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Crowne Plaza Queenstown, an IHG Hotel

Crowne Plaza Queenstown, an IHG Hotel Review: Everything You Need to Know

Crowne Plaza Queenstown, an IHG Hotel Is This the Best Place to Stay in Queenstown (NZ)?

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The Crowne Plaza Queenstown boasts a prime location, just a short stroll from Queenstown’s main streets and only a 4-minute walk to the beach. With stunning views of Lake Wakatipu and the Remarkable mountain range, guests can take in the breathtaking scenery of Queenstown right from the hotel’s entrance.

Every room at the Crowne Plaza Queenstown features a balcony that offers either a serene courtyard, majestic mountain, or picturesque lakeside view. The rooms are designed with a contemporary flair to ensure comfort, complete with cozy seating areas, dedicated desk and workspaces, flat-screen satellite TVs, and complimentary WiFi.

The hotel includes an on-site restaurant and bar, where guests can dine at the lobby restaurant, threesixty, without leaving the comfort of the premises. Savor international dishes while enjoying panoramic views of Lake Wakatipu or unwind with a locally famous Central Otago Pinot Noir in the lounge and bar area.

To enhance guests’ sleep quality, the Sleep Advantage program offers aromatherapy kits, premium bedding, and a guaranteed wake-up call upon request.

Guests have access to a fully equipped hotel fitness center. There is also complimentary, secure, heated storage available for skis, boards, and snow equipment. During the summer months, visitors can relax in the outdoor courtyard while sipping drinks and enjoying live performances every Friday and Saturday. Valet car parking services are offered for guests at an additional cost.

Couples especially appreciate the location — they gave it a rating of 9.7 for a trip intended for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
or
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed

Facilities of Crowne Plaza Queenstown, an IHG Hotel
Great facilities! Review score, 8.2

Most popular facilities

  • Private parking

  • Free WiFi

  • Family rooms

  • Non-smoking rooms

  • Fitness centre

  • Restaurant

  • Facilities for disabled guests

  • Room service

  • Bar

Bathroom

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

Bedroom

  • Alarm clock

Outdoors

  • Outdoor fireplace

  • Picnic area

  • Outdoor furniture

  • Sun terrace

  • Garden

Kitchen

  • Coffee machine

  • Electric kettle

  • Refrigerator

Ski

  • Ski storage

Activities

  • Happy hour

  • Cycling

    Off-site

  • Hiking

    Off-site

  • Skiing

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Radio

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Minibar

Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

  • Valet parking

  • Electric vehicle charging station

  • Accessible parking

Reception services

  • Concierge service

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Packed lunches

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Room service

Wellness

  • Fitness

  • Fitness centre

Languages spoken

  • English

  • Spanish

  • French

  • Hindi

  • Indonesian

  • Japanese

  • Malay

  • Dutch

  • Portuguese

  • Russian

  • Chinese

House rules
Crowne Plaza Queenstown, an IHG Hotel takes special requests – add in the next step!

Check-in
From 15:00

Check-out
From 06:00 to 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That’s about € 54. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

NZD 65 per child, per night

Cot upon request

Free

3+ years
Extra bed upon request

NZD 65 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 6 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The details
Essential information for guests at this location

Kindly be aware that a 3% fee applies when payment is made using an American Express or JCB credit card. For all other credit cards, a 1.5% surcharge will be added.

Please note that the rates for bed and breakfast are applicable only to the total number of adults booked. Additional charges for child breakfasts will be applied directly by the property.

A security deposit of NZD 100 is required upon arrival. This amount will be processed via credit card and should be refunded at check-out. Your deposit will be fully returned via credit card, contingent on a property inspection.

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