Congress Plaza Hotel Chicago

Congress Plaza Hotel Chicago Review: Everything You Need to Know

Congress Plaza Hotel Chicago Is This the Best Place to Stay in Chicago (Illinois) (US)?

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Located directly across from Millennium Park and positioned on the renowned Michigan Avenue, Congress Plaza Hotel provides a blend of elegance, luxury, and rich history in the vibrant center of downtown Chicago. This historic hotel features breathtaking views of both the city and Lake Michigan, as well as a variety of on-site dining options and complimentary WiFi.

Each room at Congress Plaza Hotel combines modern amenities with classic historic charm, featuring high ceilings, spacious bathrooms, and flat-screen cable televisions. In-room coffee makers, desks for working, and ironing facilities are included in every accommodation. Some rooms also offer distinct living areas and family-friendly bedding configurations.

Rafael’s Restaurant serves a selection of American favorites along with imaginative seasonal specialties for lunch and dinner. Guests can kick off their morning with a hearty breakfast at Gazebo or unwind with a drink while catching a game on the flat-screen TVs in the Congress Lounge, which boasts city skyline views and cozy leather seating.

On-site amenities include a 24-hour fitness center, a barbershop, as well as same-day dry cleaning and shoeshine services. The hotel also features 23 modern event spaces, including the renowned Gold Room, which dates back to early 1920s Chicago. Additional services include room service, a business center, and various communal lounge areas.

Congress Plaza Hotel is conveniently situated within walking distance of essential Chicago attractions such as the Art Institute of Chicago, Buckingham Fountain, and the shores of Lake Michigan. The shopping, dining, and entertainment options along the Magnificent Mile are just a short ten-minute stroll away, while Navy Pier is located a mere two miles from the hotel.

Couples especially appreciate the location, giving it a rating of 9.2 for a getaway for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
Bedroom 1:
2 double beds
Bedroom 2:
1 extra-large double bed
1 extra-large double bed

Facilities of Congress Plaza Hotel Chicago

Most popular facilities
  • Parking

  • Free WiFi

  • Family rooms

  • Non-smoking rooms

  • Fitness centre

  • Restaurant

  • Room service

  • Facilities for disabled guests

  • Bar

  • Breakfast

Bathroom
  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Bath

  • Shower

Bedroom
  • Linen

  • Alarm clock

Kitchen
  • Coffee machine

Room Amenities
  • Socket near the bed

Activities
  • Golf course (within 3 km)

Media & Technology
  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Radio

  • Telephone

  • TV

Food & Drink
  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Breakfast in the room

  • Bar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
  • Accessible parking

Reception services
  • Invoice provided

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services
  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key access

  • 24-hour security

  • Safety deposit box

General
  • Minimarket on site

  • Vending machine (snacks)

  • Vending machine (drinks)

  • Air conditioning

  • Non-smoking throughout

  • Allergy-free room

  • Wake-up service

  • Heating

  • Private entrance

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Room service

Wellness
  • Fitness

  • Fitness centre

Languages spoken
  • English

  • Spanish

  • Hindi

House rules
Congress Plaza Hotel Chicago takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of US$75 is required on arrival. That’s about € 68. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 3 years
Extra bed upon request

US$20 per child, per night

Cot upon request

Free

4+ years
Extra bed upon request

US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCarte Blanche

The Essential Details
Important information for guests staying at this establishment

Upon check-in, guests must present a valid photo ID and a credit card. Please be aware that all Special Requests are contingent on availability and may incur additional fees.

To ensure a smooth arrival process, kindly notify Congress Plaza Hotel Chicago in advance about your expected arrival time. You can utilize the Special Requests box during the booking process, or reach out to the property directly using the contact information specified in your confirmation.

Guests who are under 18 years old must check in with a parent or legal guardian.

A damage deposit of $75 is required upon arrival and will be collected via credit card. This amount will be fully refunded at checkout, provided that the property passes inspection.

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