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Comfort Hotel Astana

Comfort Hotel Astana Review: Everything You Need to Know

Comfort Hotel Astana Is This the Best Place to Stay in Astana (KZ)?

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Situated in Astana, just 3.1 km from the Bayterek Monument, Comfort Hotel Astana provides guests with amenities including a fitness centre, complimentary private parking, a garden, and a shared lounge. The hotel, which is conveniently located 7.3 km from Expo 2017 Astana, features a bar. Guests can enjoy a 24-hour front desk, airport transfers, room service, and free WiFi throughout the premises.

Each morning, the hotel offers a buffet and continental breakfast for guests. Comfort Hotel Astana also includes an on-site restaurant that serves European dishes, with options available for vegetarian, halal, and vegan diets upon request.

The property boasts 4-star accommodations, complete with a hammam and a terrace for guest relaxation.

Transport Tower is located 2.4 km from Comfort Hotel Astana, and the Atameken Ethnic Memorial Complex is less than 1 km away. The closest airport is Nursultan Nazarbayev International Airport, situated 18 km from the hotel.

Couples especially appreciate the setting — they gave it a score of 9.1 for a getaway for two.

Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed

Facilities of Comfort Hotel Astana
Great facilities! Review score, 8.6

Most popular facilities

  • Free WiFi

  • Airport shuttle

  • Free parking

  • Family rooms

  • Spa and wellness centre

  • Fitness centre

  • Non-smoking rooms

  • 2 restaurants

  • Bar

Outdoors

  • Terrace

  • Garden

Activities

  • Live sport events (broadcast)

    Additional charge

  • Hiking

    Additional chargeOff-site

  • Karaoke

    Additional charge

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided

  • Lockers

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Grocery deliveries

    Additional charge

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Allergy-free room

  • Heating

  • Packed lunches

  • Soundproof rooms

  • Family rooms

  • Barber/beauty shop

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Lower bathroom sink

  • Higher level toilet

  • Toilet with grab rails

  • Wheelchair accessible

Wellness

  • Fitness/spa locker rooms

  • Fitness

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Light therapy

  • Body wrap

  • Body scrub

  • Body treatments

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Waxing services

  • Facial treatments

  • Beauty Services

  • Hammam

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Russian

House rules
Comfort Hotel Astana takes special requests – add in the next step!

Check-in
From 3:00 μ.μ.
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00 μ.μ.

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 5 years
Cot upon request

Free

6+ years
Extra bed upon request

KZT 5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The Essential Details
Important information for visitors at this location

Guests must present a photo ID and a credit card during check-in. Please be aware that all Special Requests are contingent on availability and may incur additional charges.

Kindly notify Comfort Hotel Astana ahead of your anticipated arrival time. You may use the Special Requests box when making your reservation, or get in touch with the property directly using the contact information provided in your confirmation.

In response to Coronavirus (COVID-19), this property follows stringent physical distancing protocols.

As part of measures for Coronavirus (COVID-19), wearing a face mask is compulsory in all indoor communal areas.

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