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Claro de Luna

Claro de Luna Review: Everything You Need to Know

Claro de Luna Is This the Best Place to Stay in Playa del Carmen (MX)?

a swimming pool with a fish in the water at Claro de Luna in Playa del Carmena building with palm trees on the side of it at Claro de Luna in Playa del Carmena white house with a gate and palm trees at Claro de Luna in Playa del Carmena swimming pool in front of a house at Claro de Luna in Playa del Carmena bedroom with a bed and a table and a tv at Claro de Luna in Playa del Carmena bedroom with a bed and a ceiling fan at Claro de Luna in Playa del Carmena kitchen with a table and chairs and a refrigerator at Claro de Luna in Playa del Carmen

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Featuring barbecue amenities and a view of the pool, Claro de Luna is located in Playa del Carmen, just 1.9 km from Playacar Beach and 1.6 km from ADO International Bus Station. The air-conditioned units are 1.7 km away from Playa del Carmen Beach, and guests can take advantage of the on-site private parking and complimentary WiFi. This property is equipped with family rooms and also offers a picnic area for guests’ enjoyment.

Certain units within the aparthotel feature a private entrance and are equipped with a desk and wardrobe. Some accommodations include a satellite flat-screen TV, a fully equipped kitchen with an oven, and a private bathroom with a walk-in shower and a hairdryer.

Guests can enjoy sightseeing tours in the area surrounding the property. The aparthotel also includes a kids’ pool, and visitors can unwind in the garden.

Claro de Luna is situated 1.9 km from Playa del Carmen Maritime Terminal, and Church of Guadalupe is located 3.4 km from the property. The closest airport is Cozumel International, which is 34 km away from the accommodation, and a paid airport shuttle service is available.

Couples especially appreciate the location — they gave it a rating of 8.7 for a getaway for two.

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 single bed
and
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
and
1 sofa bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 3:
1 single bed
and
1 extra-large double bed
Bedroom 4:
1 extra-large double bed
and
1 sofa bed
Bedroom 5:
1 single bed
and
1 extra-large double bed
Bedroom 6:
1 extra-large double bed
Living room:
1 sofa bed
Living room:
2 sofa beds

Facilities of Claro de Luna
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Free parking

  • Airport shuttle

  • Family rooms

  • Non-smoking rooms

  • BBQ facilities

  • Water park

  • Air conditioning

  • Garden

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage

Internet
WiFi is available in all areas and is free of charge.
Bathroom

  • Bath or shower

  • Private bathroom

Outdoors

  • Picnic area

  • Outdoor furniture

  • BBQ facilities

  • Garden

2 swimming pools
Pool 1 – outdoor

  • Open all year

  • All ages welcome

  • Shallow end

  • Pool/beach towels

  • Sun loungers or beach chairs

Pool 2 – outdoor

  • Open all year

  • All ages welcome

  • Shallow end

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness

  • Kids' pool

  • Sun loungers or beach chairs

Activities

  • Water park

    Additional chargeOff-site

  • Snorkelling

    Additional chargeOff-site

  • Diving

    Additional chargeOff-site

  • Fishing

    Additional chargeOff-site

  • Golf course (within 3 km)

    Additional charge

Transport

  • Shuttle service

    Additional charge

  • Airport shuttle

    Additional charge

Reception services

  • Private check-in/check-out

  • Luggage storage

    Additional charge

  • Tour desk

Entertainment and family services

  • Strollers

Business facilities

  • Fax/photocopying

Miscellaneous

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Family rooms

  • Non-smoking rooms

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Key access

  • 24-hour security

  • Safety deposit box

Languages spoken

  • Spanish

  • French

House rules
Claro de Luna takes special requests – add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 08:00 to 10:30

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 3 years
Cot upon request

Free

4 years
Cot upon request

Free

Extra bed upon request

Free

5+ years
Extra bed upon request

Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCash

Smoking
Smoking is not allowed.

Parties
Parties/events are not allowed

Quiet hours
Guests must be quiet between 22:00 and 10:00.

Pets
Pets are not allowed.

The Important Details
Essential information for visitors at this establishment

Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests depend on availability and may incur extra charges.

To ensure a smooth arrival, kindly notify Claro de Luna ahead of your expected check-in time. You can utilize the Special Requests box during the booking process or reach out directly to the property using the contact information included in your confirmation email.

This establishment does not permit hen, stag, or similar gatherings.

Quiet hours are observed from 22:00 to 10:00.

In light of the ongoing Coronavirus (COVID-19) pandemic, heightened safety and sanitation protocols are in place at this property.

In response to the Coronavirus (COVID-19) situation, this property has temporarily halted its shuttle services.

Due to the effects of Coronavirus (COVID-19), measures are being implemented to safeguard the health of both guests and staff. Certain services and amenities may be limited or not available.

As a precaution related to Coronavirus (COVID-19), this property has limited its reception and service hours.

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