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Citadines Prai Penang

Citadines Prai Penang Review: Everything You Need to Know

Citadines Prai Penang Is This the Best Place to Stay in Bukit Mertajam (MY)?

a building with a swimming pool on top of it at Citadines Prai Penang in Bukit Mertajama bedroom with a bed and a desk and a computer at Citadines Prai Penang in Bukit Mertajama bathroom with a tub and a toilet and a shower at Citadines Prai Penang in Bukit MertajamGallery image of Citadines Prai Penang in Bukit Mertajama living room with a couch and a table at Citadines Prai Penang in Bukit MertajamGallery image of Citadines Prai Penang in Bukit Mertajama large tall building with traffic in a city at Citadines Prai Penang in Bukit Mertajam

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Situated in Bukit Mertajam, 9.2 km away from Sunway Carnival Mall, Citadines Prai Penang provides accommodations that include an outdoor swimming pool, complimentary private parking, and a fitness center. The location is 14 km from Penang Bridge, 21 km from Queensbay Mall, and 24 km from 1st Avenue Penang. The hotel features a hot tub, a 24-hour front desk, and offers free WiFi throughout the premises.

Within the hotel, the rooms are equipped with a desk, a flat-screen TV, a private bathroom, bed linens, and towels. Every guest room at Citadines Prai Penang is fitted with air conditioning and a wardrobe.

Guests can indulge in a buffet or a halal breakfast during their stay.

Citadines Prai Penang is located 24 km from Penang Times Square and 25 km from the Rainbow Skywalk at Komtar. The closest airport is Penang International, situated 24 km from the hotel, and a paid airport shuttle service is available.

Couples especially appreciate the location — they gave it an 8.8 rating for a trip designed for two.

Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds

Facilities of Citadines Prai Penang
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Free parking

  • Non-smoking rooms

  • Fitness centre

  • Airport shuttle

  • Family rooms

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Bidet

  • Towels/sheets (extra fee)

  • Slippers

  • Private bathroom

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

Kitchen

  • Microwave

  • Refrigerator

  • Kitchenette

Pets
Pets are allowed on request. Charges may be applicable.
Activities

  • Happy hour

    Additional charge

Living Area

  • Sofa

  • Desk

Media & Technology

  • Flat-screen TV

  • Telephone

Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services

    • Shuttle service

      Additional charge

    • Wake-up service

    • Laundry

      Additional charge

    • Airport shuttle

      Additional charge

    • 24-hour front desk

    Reception services

    • Invoice provided

    Safety & security

    • Fire extinguishers

    • CCTV outside property

    • CCTV in common areas

    • Smoke alarms

    • Security alarm

    • 24-hour security

    • Safety deposit box

    General

    • Designated smoking area

    • Air conditioning

    • Non-smoking throughout

    • Soundproof rooms

    • Lift

    • Family rooms

    • Ironing facilities

    • Non-smoking rooms

    • Iron

    Accessibility

    • Upper floors accessible by elevator

    Outdoor swimming pool

    Free!

    • Open all year

    • All ages welcome

    Wellness

    • Fitness

    • Hot tub/Jacuzzi

    • Fitness centre

    Languages spoken

    • English

    House rules
    Citadines Prai Penang takes special requests – add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.

    Check-out
    Until 12:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Refundable damage deposit
    A damage deposit of MYR 200 is required on arrival. That’s about € 40. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 – 2 years
    Cot upon request

    MYR 0 per child, per night

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18

    Pets
    Pets are allowed on request. Charges may be applicable.

    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.

    Accepted payment methods
    VisaMastercardJCBCash

    Parties
    Parties/events are not allowed

    The fine details
    Essential information for guests at this establishment

    As of January 1, 2023, a tourist tax of RM 10 per room per night is charged to all international travelers. This fee is not included in the room price and is payable at check-in. Guests possessing a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempt from this tax.

    Pets are permitted upon request, with a surcharge of 50% of the PROPERTY rate, and a re-booking is necessary. Terms and conditions apply. The property retains the right to refuse a pet’s stay if they do not meet the specified Terms and Conditions. For additional details, please reach out to the property directly.

    Upon check-in, guests must present photo identification and a credit card. Please be aware that all Special Requests are subject to availability, and additional fees might apply.

    Guests are requested to notify Citadines Prai Penang in advance regarding their anticipated arrival time. You can utilize the Special Requests box during the booking process or contact the property directly using the information provided in your confirmation.

    This establishment does not accept hen, stag, or similar parties.

    Guests under 18 years old may only check in if accompanied by a parent or legal guardian.

    A damage deposit of MYR 200 is required upon arrival. This will be collected via credit card and is fully refundable at check-out, subject to an inspection of the property.

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