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Biwa Tulum

Biwa Tulum Review: Everything You Need to Know

Biwa Tulum Is This the Best Place to Stay in Tulum (MX)?

a row of seats sitting on the side of a building at Biwa Tulum in TulumGallery image of Biwa Tulum in TulumGallery image of Biwa Tulum in TulumGallery image of Biwa Tulum in TulumGallery image of Biwa Tulum in TulumGallery image of Biwa Tulum in Tuluma door to a building with a palm tree next to it at Biwa Tulum in Tulum

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Conveniently situated in the heart of Tulum, Biwa Tulum features air-conditioned accommodations with complimentary WiFi, free onsite parking, and room service. This 4-star establishment boasts a communal lounge and a concierge service. Guests can take advantage of the fitness center, enjoy the year-round outdoor swimming pool, and relax on the terrace, or dine at the on-site restaurant.

The guest rooms at the hotel are furnished with a cozy seating area, a flat-screen TV, and a secure safety deposit box. Each room includes a coffee machine and a private bathroom equipped with a shower and complimentary toiletries, while selected accommodations also offer a kitchen with a refrigerator. At Biwa Tulum, all rooms are provided with bed linens and towels.

Guests can savor an à la carte breakfast during their stay.

At Biwa Tulum, you can engage in a game of billiards, and both bike and car rentals are available.

The Tulum Archeological Site is located 3.7 km from the hotel, while the Tulum Bus Station is just 1 km away.

Couples especially appreciate the location — they gave it a rating of 8.8 for a trip for two.

Room type
Number of guests
 
1 extra-large double bed
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds

Facilities of Biwa Tulum
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Free parking

  • Airport shuttle

  • Family rooms

  • Restaurant

  • Fitness centre

  • Non-smoking rooms

  • Tea/coffee maker in all rooms

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • City view

  • View

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Terrace

Kitchen

  • Coffee machine

  • Tumble dryer

  • Kitchenware

  • Microwave

  • Kitchenette

Room Amenities

  • Socket near the bed

  • Clothes rack

Activities

  • Bicycle rental

    Additional charge

  • Billiards

Living Area

  • Seating Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Kid meals

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

Cleaning services

  • Daily housekeeping

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Wake-up service

  • Tile/marble floor

  • Car hire

  • Lift

  • Heating

  • Fan

  • Family rooms

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Entire unit wheelchair accessible

  • Upper floors accessible by elevator

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Shallow end

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Wellness

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Public Bath

  • Massage

    Additional charge

  • Fitness centre

Languages spoken

  • English

  • Spanish

House rules
Biwa Tulum takes special requests – add in the next step!

Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 07:00 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 1 year
Cot upon request

Free

2 years
Cot upon request

Free

Extra bed upon request

MXN 500 per child, per night

3+ years
Extra bed upon request

MXN 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubUnionPay credit card Cash is not accepted

The important details
Essential information for guests at this property

Guests must present a photo ID and credit card upon check-in. Please be aware that all Special Requests are dependent on availability and may incur additional fees.

Please notify Biwa Tulum ahead of your anticipated arrival time. You may utilize the Special Requests section during booking, or reach out to the property directly using the contact details included in your confirmation.

In light of Coronavirus (COVID-19), enhanced safety and sanitation protocols are in place at this property.

In response to Coronavirus (COVID-19), this property is implementing measures to safeguard the health of both guests and staff. Some services and amenities may be limited or unavailable as a consequence.

As a result of Coronavirus (COVID-19), this property has modified its reception and service hours.

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