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Best Western Papilio Hotel

Best Western Papilio Hotel Review: Everything You Need to Know

Best Western Papilio Hotel Is This the Best Place to Stay in Surabaya (ID)?

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Located in Surabaya, 8.2 km away from the Sharp Bamboo Monument, Best Western Papilio Hotel provides guests with accommodation that includes access to a fitness center and private parking. This establishment features various amenities, such as a restaurant, room service, and a 24-hour front desk, as well as complimentary WiFi throughout the premises. For guests’ convenience, the hotel also offers an ATM, concierge services, and luggage storage.

Visitors at the hotel can savor a delicious continental breakfast.

The Submarine Monument is situated 8.4 km from Best Western Papilio Hotel, while Gubeng Train Station is 8.8 km away. The closest airport is Juanda International Airport, located 10 km from the hotel.

Couples have a strong preference for the location, giving it a rating of 8.4 for trips designed for two.

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 single beds
2 single beds

Facilities of Best Western Papilio Hotel
Great facilities! Review score, 8.1

Most popular facilities

  • Free WiFi

  • Private parking

  • Non-smoking rooms

  • Fitness centre

  • Room service

  • Facilities for disabled guests

  • Restaurant

Bathroom

  • Toilet paper

Food & Drink

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs Rp 10,000 per hour.

  • Parking garage

  • Electric vehicle charging station

Reception services

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • 24-hour security

General

  • Air conditioning

  • Lift

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Accessibility

  • Emergency cord in bathroom

  • Toilet with grab rails

Wellness

  • Fitness

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Fitness centre

Languages spoken

  • English

  • Indonesian

House rules
Best Western Papilio Hotel takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of Rp 300,000 is required on arrival. That’s about € 16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Rp 250,000 per child, per night

3+ years
Extra bed upon request

Rp 350,000 per person, per night

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted

The essential details
Important information for guests at this location

Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests are contingent on availability and may incur additional charges.

It is important to notify Best Western Papilio Hotel ahead of your anticipated arrival time. You can utilize the Special Requests box during the booking process, or reach out to the property directly using the contact details included in your confirmation.

In response to the Coronavirus (COVID-19) pandemic, this property is implementing measures to ensure the well-being of both guests and staff. As a result, some services and amenities may be limited or temporarily unavailable.

As a precaution due to Coronavirus (COVID-19), wearing a face mask is required in all indoor public areas.

This property cannot accommodate stays for the purpose of Coronavirus (COVID-19) quarantine.

A security deposit of Rp 300,000 is necessary upon arrival. This amount must be paid in cash. It will be returned to you on check-out, provided there is no damage to the property during your stay.

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