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The Queen at Chester Hotel, BW Premier Collection

The Queen at Chester Hotel, BW Premier Collection Review: Everything You Need to Know

The Queen at Chester Hotel, BW Premier Collection Is This the Best Place to Stay in Chester (GB)?

a staircase in a home with a mirror on the wall at The Queen at Chester Hotel, BW Premier Collection in Chestera hotel room with a bed and a green chair at The Queen at Chester Hotel, BW Premier Collection in Chestera white bathroom with a sink and a shower at The Queen at Chester Hotel, BW Premier Collection in Chestera bar in a restaurant with two chandeliers at The Queen at Chester Hotel, BW Premier Collection in Chestera group of chairs and tables with an umbrella at The Queen at Chester Hotel, BW Premier Collection in Chestera restaurant with chairs and tables and a fireplace at The Queen at Chester Hotel, BW Premier Collection in Chestera hotel room with a large bed and a chair at The Queen at Chester Hotel, BW Premier Collection in Chester

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The Queen at Chester – Beautifully Connected – Since 1860
With newly added gems in our crown following a dazzling £5 million refurbishment of public areas, including Queen bedrooms and the installation of air conditioning, we invite you to explore our offerings.
Welcome to the original railway hotel. Established in 1860, we’ve been crafting exceptional experiences for discerning travelers. Conveniently located at the gateway to Chester, we offer a stylish retreat, a serene spot to unwind after your journey, and a luxurious, well-connected hub from which to explore Chester and beyond.
Our hotel is renowned for its rich history, exquisite public spaces that provide excellent dining, delightful afternoon teas, and signature cocktails, complemented by our hidden gem – the terrace, a peaceful sanctuary in the city’s heart.
Originally built opposite Chester station to accommodate first-class rail passengers, this hotel boasts a distinguished heritage. This magnificent Italianate structure, made of brick and stucco, was considered the first skyscraper of its era. Since its inception in 1860, it has welcomed illustrious guests like Charles Dickens, Cecil Rhodes, and Lillie Langtry.
Each of our 218 bedrooms comes with complimentary Wi-Fi, a TV, and 24-hour room service. The hotel also features 8 conference rooms, perfect for any event, meeting, or wedding.

Couples especially appreciate the location — it received a rating of 8.9 for trips designed for two.

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 single beds
1 extra-large double bed
1 double bed
1 double bed

Facilities of The Queen at Chester Hotel, BW Premier Collection
Great facilities! Review score, 8.2

Most popular facilities

  • Parking

  • Free WiFi

  • Family rooms

  • 2 restaurants

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

  • 24-hour front desk

  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.
Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs £12 per day.

  • Electric vehicle charging station

  • Accessible parking

Reception services

  • Invoice provided

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Dry cleaning

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key card access

  • Safety deposit box

General

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Carpeted

  • Lift

  • Family rooms

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • English

  • Hindi

  • Polish

  • Tamil

House rules
The Queen at Chester Hotel, BW Premier Collection takes special requests – add in the next step!

Check-in
From 16:00

Check-out
Until 11:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed on request. Charges may be applicable.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The essential details
Important information for guests at this location

For guests staying at the hotel, there is a pay and display parking lot adjacent to the property. Below are the costs and parking procedures for your reference, which are also available on-site at the parking lot. Please be aware that this lot is not owned by the hotel. Availability of parking spaces is not guaranteed. From Monday to Thursday, the rate is GBP 10 per night; from Friday to Sunday, it is GBP 16 per night; and it is GBP 12 for a full 24-hour period.

The charge is £12 for each 24-hour period, which can be paid at the machine in the parking lot or via the QR code available at the reception desk.

Please note that the dinner supplement is not offered on New Year’s Eve.

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