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The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu Review: Everything You Need to Know

The Palace Hotel Kota Kinabalu Is This the Best Place to Stay in Kota Kinabalu (MY)?

an overhead view of a large white building on a hill at The Palace Hotel Kota Kinabalu in Kota Kinabalutwo beds in a room with a tub and a window at The Palace Hotel Kota Kinabalu in Kota Kinabalua bathroom with a toilet and a sink and a shower at The Palace Hotel Kota Kinabalu in Kota Kinabalua swimming pool with chairs and an umbrella next to a building at The Palace Hotel Kota Kinabalu in Kota Kinabalua dining room with a long table and chairs at The Palace Hotel Kota Kinabalu in Kota Kinabalua gym with two treadmills and two exercise bikes at The Palace Hotel Kota Kinabalu in Kota Kinabalua white building with cars parked in a parking lot at The Palace Hotel Kota Kinabalu in Kota Kinabalu

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Surrounded by a lush tropical forest and an organic garden, The Palace Hotel Kota Kinabalu is situated just 4 km from the vibrant Kota Kinabalu Waterfront. This environmentally conscious establishment offers air-conditioned guest rooms equipped with complimentary WiFi.

Each room features a flat-screen satellite TV and complimentary bottled water. The en suite bathroom is equipped with a shower and a hairdryer. A complete set of toiletries and bathrobes is available for your convenience during your stay. Daily newspaper delivery is also available upon request.

Guests can enjoy a buffet breakfast each morning at Tangerine Restaurant, which also serves lunch and dinner. The restaurant specializes in Italian and Malaysian cuisines, along with a variety of Asian dishes, all prepared in an open kitchen that offers views of the pool and surrounding forest.

Additional on-site amenities include a relaxing spa. The 24/7 reception staff are ready to assist you with laundry services for an additional fee. To enhance your stay, complimentary daily housekeeping and luggage storage are also available. Other facilities include a ballroom, a business center, and meeting spaces.

The Palace Hotel Kota Kinabalu is located 3.2 km from the Sabah Museum, and Jesselton Point is 4.6 km away. The property is approximately 10 km from Kota Kinabalu International Airport.

Couples particularly appreciate the location — they gave it a rating of 8.6 for a trip for two.

Room type
Number of guests
 
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds

Facilities of The Palace Hotel Kota Kinabalu
Great facilities! Review score, 8.7

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Free parking

  • Non-smoking rooms

  • Fitness centre

  • Restaurant

  • Room service

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Towels/sheets (extra fee)

  • Slippers

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • Pool view

  • Garden view

  • View

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Seating Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Snack bar

  • Bar

  • Minibar

  • Restaurant

  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).

  • Accessible parking

Reception services

  • Invoice provided

  • Concierge service

  • Luggage storage

  • Tour desk

  • 24-hour front desk

Entertainment and family services

  • Indoor play area

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Packed lunches

  • Lift

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Accessibility

  • Emergency cord in bathroom

  • Lower bathroom sink

  • Higher level toilet

  • Toilet with grab rails

  • Wheelchair accessible

  • Upper floors accessible by stairs only

  • Upper floors accessible by elevator

2 swimming pools
Pool 1 – outdoorFree!

  • Open all year

  • Pool/beach towels

  • Pool bar

Pool 2 – outdoor (kids)Free!

  • Suitable for kids

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Fitness

  • Steam room

  • Sun loungers or beach chairs

  • Open-air bath

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Malay

  • Chinese

House rules
The Palace Hotel Kota Kinabalu takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request

MYR 80 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay debit cardCash

The fine print
Essential information for visitors at this property

Beginning January 1, 2023, a tourist tax of RM 10 per room per night is applicable to all non-Malaysian guests. This fee is not included in the room rate and is payable at check-in. Guests holding a valid Malaysian Identity Card or a valid permanent residents MY PR Card are exempt.

Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests depend on availability and may incur extra charges.

In response to the Coronavirus (COVID-19) pandemic, enhanced safety and sanitation protocols are currently implemented at this property.

Food and beverage services may be limited or unavailable due to the impact of Coronavirus (COVID-19).

This property has temporarily suspended shuttle services in light of the Coronavirus (COVID-19) situation.

To safeguard the well-being of guests and staff amidst the Coronavirus (COVID-19) crisis, certain services and amenities may be reduced or not available.

Reception and service hours at this property have been shortened due to the effects of Coronavirus (COVID-19).

Following government guidelines aimed at minimizing the spread of the Coronavirus (COVID-19), this property may ask for additional documentation from guests to confirm their identity, travel plans, and other pertinent information during applicable dates.

Spa and gym facilities are currently not available at this property due to the situation regarding Coronavirus (COVID-19).

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