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Hotel El Moro

Hotel El Moro Review: Everything You Need to Know

Hotel El Moro Is This the Best Place to Stay in Puerto Morelos (MX)?

Gallery image of Hotel El Moro in Puerto Morelosa waterfall in a pool with blue water at Hotel El Moro in Puerto MorelosGallery image of Hotel El Moro in Puerto Morelosa large pool with blue water and palm trees at Hotel El Moro in Puerto Morelosa hotel room with two beds and a flat screen tv at Hotel El Moro in Puerto MorelosGallery image of Hotel El Moro in Puerto Morelosa bathroom with a toilet with a towel on it at Hotel El Moro in Puerto Morelosa bathroom with a toilet and a sink and a shower at Hotel El Moro in Puerto Morelos

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Situated in Puerto Morelos, just 200 meters from Playa Puerto Morelos, Hotel El Moro offers accommodations featuring an outdoor swimming pool, complimentary private parking, a garden, and a terrace. This 3-star hotel provides free WiFi, along with a concierge service and a tour desk. The premises are non-smoking and are located 29 km from the Cancun Underwater Museum.

In the hotel, each room is equipped with a wardrobe. All units at Hotel El Moro include a private bathroom with a shower and complimentary toiletries, a flat-screen TV, and air conditioning; some rooms also boast a balcony. Every room at the property is furnished with bed linen and towels.

Hotel El Moro serves a continental breakfast for its guests.

Those staying at the hotel can partake in various activities in and around Puerto Morelos, including cycling.

ADO International Bus Station is located 36 km from Hotel El Moro, while Playa del Carmen Maritime Terminal is also 36 km away. The closest airport, Cancún International, is 25 km from the hotel, and the property provides an airport shuttle service for a fee.

Couples have a strong appreciation for the location, giving it a rating of 9.2 for outings designed for two.

Room type
Number of guests
 
1 double bed
and
1 sofa bed
1 double bed
and
1 futon bed
2 double beds
1 double bed
and
1 sofa bed
2 double beds
and
1 sofa bed
1 double bed

Facilities of Hotel El Moro

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Free parking

  • Airport shuttle

  • Family rooms

  • Non-smoking rooms

  • Facilities for disabled guests

Bathroom

  • Toilet paper

  • Towels

  • Towels/sheets (extra fee)

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bath

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

  • Terrace

  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Beach

  • Snorkelling

    Additional charge

  • Cycling

    Off-site

  • Hiking

    Additional chargeOff-site

  • Fishing

    Additional charge

Media & Technology

  • Flat-screen TV

  • Cable channels

  • TV

Food & Drink

  • Minibar

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Services

  • Daily housekeeping

  • Private check-in/check-out

  • Concierge service

  • Tour desk

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

  • Airport shuttle

    Additional charge

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Minimarket on site

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Fan

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

Accessibility

  • Wheelchair accessible

  • Upper floors accessible by stairs only

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Plunge pool

  • Shallow end

Wellness

  • Public Bath

Languages spoken

  • English

  • Spanish

House rules
Hotel El Moro takes special requests – add in the next step!

Check-in
From 15:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 11:00 to 11:30

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children older than 3 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The essential details
Important information for guests staying at this property

Kindly notify Hotel El Moro in advance of your anticipated arrival time. You may utilize the Special Requests box when making your reservation or reach out to the property directly using the contact information included in your confirmation.

In light of the ongoing Coronavirus (COVID-19) situation, enhanced safety and sanitation protocols are currently in place at this property.

As a precaution against Coronavirus (COVID-19), the property is implementing measures to ensure the well-being of both guests and staff. Consequently, some services and amenities may be limited or temporarily unavailable.

In accordance with safety guidelines related to Coronavirus (COVID-19), wearing a face mask is compulsory in all indoor public areas.

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