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Cielo Maya Beach Tulum

Cielo Maya Beach Tulum Review: Everything You Need to Know

Cielo Maya Beach Tulum Is This the Best Place to Stay in Tulum (MX)?

a swimming pool with a fountain in front of the ocean at Cielo Maya Beach Tulum in TulumGallery image of Cielo Maya Beach Tulum in TulumGallery image of Cielo Maya Beach Tulum in TulumGallery image of Cielo Maya Beach Tulum in Tuluma living room with a couch and a tv at Cielo Maya Beach Tulum in TulumGallery image of Cielo Maya Beach Tulum in TulumGallery image of Cielo Maya Beach Tulum in Tulum

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Located north of Tulum, just 7 km from the Tulum Archeological Site and 10 km from the town of Tulum, Cielo Maya Beach Tulum offers an outdoor pool along with stunning sea views. The hotel features a terrace with views of the garden, allowing guests to dine at the restaurant or enjoy a drink at the bar. Complimentary private parking is available on-site.

Each room at this establishment is air-conditioned and comes with a flat-screen TV. Some accommodations include a cozy seating area for added comfort. Additionally, you will find a coffee machine in your room. All rooms are equipped with a private bathroom that includes a shower. For your convenience, bathrobes and slippers are provided. Cielo Maya Beach Tulum offers free WiFi throughout the premises.

The property has a 24-hour front desk for guests’ assistance. This hotel also boasts a private beach area, perfect for snorkeling and kayaking activities.

Car rental services are available as well. The Tulum Ruins bus station is 7 km away from Cielo Maya Beach Tulum, while the Tulum bus station is located 10 km from the hotel. The closest airport is Cancun International Airport.

Couples especially appreciate the location, giving it a rating of 8.1 for trips designed for two.

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
2 sofa beds

Facilities of Cielo Maya Beach Tulum
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool

  • Beachfront

  • Free WiFi

  • Free parking

  • Airport shuttle

  • Restaurant

  • Spa and wellness centre

  • Bar

  • Private beach area

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

Outdoors

  • Picnic area

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Private beach area

  • Terrace

  • Garden

Kitchen

  • Coffee machine

  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental

    Additional charge

  • Happy hour

    Additional charge

  • Themed dinner nights

    Additional charge

  • Beach

  • Snorkelling

  • Darts

  • Games room

  • Fishing

    Additional charge

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking

Reception services

  • Invoice provided

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

Entertainment and family services

  • Kids' outdoor play equipment

  • Indoor play area

  • Board games/puzzles

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key access

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Mosquito net

  • Tile/marble floor

  • Private entrance

  • Car hire

  • Laptop safe

  • Packed lunches

  • Fan

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Upper floors accessible by stairs only

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Pool with view

  • Shallow end

  • Pool/beach towels

  • Pool cover

  • Sun loungers or beach chairs

Wellness

  • Kids' pool

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Body treatments

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Public Bath

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

Languages spoken

  • English

  • Spanish

House rules
Cielo Maya Beach Tulum takes special requests – add in the next step!

Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 07:00 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of US$200 is required on arrival. That’s about € 183. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children older than 3 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Cards accepted at this hotel
VisaMastercard Cash is not accepted

The essential details
Important information for guests at this location

Guests must present a photo ID and credit card during check-in. Please be aware that all Special Requests are contingent upon availability and may incur additional fees.

To ensure a smooth arrival, please notify Cielo Maya Beach Tulum in advance regarding your expected arrival time. You may utilize the Special Requests box while booking or reach out to the property directly using the contact information provided in your confirmation.

In light of Coronavirus (COVID-19), this property has implemented additional safety and hygiene protocols.

A damage deposit of US$200 is required upon arrival. This will be processed via credit card, and you will be reimbursed during check-out. Your deposit will be fully refunded via credit card, pending an inspection of the property.

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