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Krystal Cancun

Krystal Cancun Review: Everything You Need to Know

Krystal Cancun Is This the Best Place to Stay in Cancun (MX)?

a view of the beach and the resort at Krystal Cancun in Cancúna woman laying in a bath tub in a bathroom at Krystal Cancun in Cancúnan exterior view of a house with a pool at Krystal Cancun in CancúnGallery image of Krystal Cancun in Cancúna hotel lobby with a bar and tables and chairs at Krystal Cancun in Cancúna hotel room with two beds and a flat screen tv at Krystal Cancun in Cancúna hotel room with two beds and a couch at Krystal Cancun in Cancún

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This oceanfront resort is situated directly across from the Cancun Convention Center. It boasts amenities such as a sauna, hot tub, and an ocean-facing pool, with each room equipped with a minibar and cable television.

Every room at Krystal Cancun is air-conditioned. Additionally, a safety deposit box is provided in each accommodation.

The Krystal offers convenient on-site car rental services. Other available services include event planning, laundry facilities, and a tour desk.

Hacienda El Mortero restaurant is conveniently located within Cancun Krystal. It serves authentic Mexican cuisine accompanied by live mariachi performances. The resort also features a buffet breakfast and various on-site bars.

Just a short stroll away from Krystal Cancun, guests will find a plethora of shops and dining options. The resort also provides easy access to a range of leisure activities, including snorkeling, sailing, and fishing.

Couples especially appreciate the location — they gave it a score of 9.0 for a trip for two.

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
or
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed

Resort facilities of Krystal Cancun

Most popular facilities

  • 3 swimming pools

  • Free WiFi

  • Beachfront

  • Free parking

  • Family rooms

  • 4 restaurants

  • Spa and wellness centre

  • Tea/coffee maker in all rooms

  • Bar

  • Breakfast

Bathroom

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Terrace

  • Garden

Room Amenities

  • Socket near the bed

Activities

  • Aerobics

  • Live sport events (broadcast)

  • Live music/performance

  • Cooking class

  • Tour or class about local culture

    Additional charge

  • Happy hour

    Additional charge

  • Themed dinner nights

    Additional charge

  • Beach

  • Water park

    Additional charge

  • Kids' club

  • Water sport facilities on site

    Additional charge

  • Entertainment staff

  • Snorkelling

    Additional chargeOff-site

  • Diving

    Additional chargeOff-site

  • Children's playground

  • Fishing

    Additional chargeOff-site

  • Golf course (within 3 km)

    Additional charge

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

  • TV

  • Pay-per-view channels

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Invoice provided

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • Smoke alarms

  • Security alarm

  • 24-hour security

  • Safety deposit box

General

  • Minimarket on site

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Tile/marble floor

  • Car hire

  • Soundproof rooms

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

3 swimming pools
Pool 1 – outdoorFree!

  • Open all year

  • Adult only

  • Infinity pool

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year

  • Suitable for kids

  • Plunge pool

Pool 3 – outdoorFree!

  • Open all year

  • Adult only

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness

  • Kids' pool

  • Yoga classes

  • Fitness

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Spa facilities

  • Body wrap

  • Body scrub

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Waxing services

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Hot tub/Jacuzzi

    Additional charge

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Solarium

  • Fitness centre

    Additional charge

  • Sauna

    Additional charge

Languages spoken

  • English

  • Spanish

House rules
Krystal Cancun takes special requests – add in the next step!

Check-in
From 15:00

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardCash

The Essentials
Important details for guests at this location

This property holds the Stay Safe & Clean Sanitary Certification.

During check-in, a photo ID and credit card will be required. All special requests will be accommodated based on availability at check-in. However, special requests cannot be assured and might result in additional charges.

All-inclusive plan restrictions include:

Children aged 0 – 4 stay free of charge.

Children aged 5 – 12 incur an additional fee of USD 40.00.

Children over 13 will incur an additional fee of USD 90.00.

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