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Grand Ion Delemen Hotel

Grand Ion Delemen Hotel Review: Everything You Need to Know

Grand Ion Delemen Hotel Is This the Best Place to Stay in Genting Highlands (MY)?

an aerial view of a city in the clouds at Grand Ion Delemen Hotel in Genting HighlandsGallery image of Grand Ion Delemen Hotel in Genting HighlandsGallery image of Grand Ion Delemen Hotel in Genting HighlandsGallery image of Grand Ion Delemen Hotel in Genting HighlandsGallery image of Grand Ion Delemen Hotel in Genting HighlandsGallery image of Grand Ion Delemen Hotel in Genting Highlandstwo girls playing in the water in a pool at Grand Ion Delemen Hotel in Genting Highlands

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Situated an hour’s drive from Kuala Lumpur, the Grand Ion Delemen Hotel is perched at an elevation of 6000 feet, offering stunning views of the Titiwangsa Range. Among its many amenities, the hotel features an indoor swimming pool, and guests can savor a variety of meals at the on-site dining option, Kembali Kitchen Restaurant.

The hotel is conveniently located just a 10-minute drive from Genting Theme Park. Both KLIA2 and KLIA are approximately 116 km and 118 km away from Grand Ion Delemen Hotel, respectively.

Each room is outfitted with a 42-inch LCD television that offers satellite channels. Some accommodations include a seating area perfect for unwinding after a hectic day. Guests will find coffee and tea-making facilities, as well as slippers and bathrobes for added comfort. All rooms come with an en-suite bathroom complete with standard toiletries, ironing facilities, and a safe deposit box.

Additional hotel amenities include a fitness center and a dedicated kids’ entertainment zone.

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
2 single beds
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 double bed
and
1 bunk bed
1 single bed
1 large double bed
1 single bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 single bed

Resort facilities of Grand Ion Delemen Hotel

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Free parking

  • Family rooms

  • Fitness centre

  • Non-smoking rooms

  • 2 restaurants

  • Facilities for disabled guests

  • Room service

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture

  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

  • Clothes rack

Activities

  • Hiking

    Additional chargeOff-site

  • Children's playground

  • Games room

Living Area

  • Desk

Media & Technology

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Reception services

  • Invoice provided

  • Concierge service

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment

  • Indoor play area

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Minimarket on site

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Accessibility

  • Wheelchair accessible

2 swimming pools
Pool 1 – indoorFree!

  • Open all year

  • Adult only

Pool 2 – indoor (kids)

Free!

  • Open all year

  • Suitable for kids

Wellness

  • Kids' pool

  • Fitness

  • Public Bath

  • Fitness centre

Languages spoken

  • English

  • Malay

  • Chinese

House rules
Grand Ion Delemen Hotel takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That’s about € 40. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Essential details for guests at this property

Starting from 1st January 2023, a tourist tax of RM 10 per room per night will be applied to all international guests. This tax is not included in your room rate and must be settled during check-in. Guests holding a valid Malaysian Identity Card or permanent resident MY PR Card are exempted from this fee. For bookings of 5 rooms or more, different policies and additional charges may apply.

At check-in, guests must present their COVID-19 Vaccination Digital Certificate via the MySejahtera app. Fully vaccinated guests should have completed 14 days post their 2nd dose for vaccines like Pfizer, AstraZeneca, and Sinovac, or 28 days for single-dose vaccines such as CanSino and Johnson & Johnson.

Guests need to provide photo identification and a credit card during check-in. Please be aware that all Special Requests are subject to availability, and may incur additional charges.

In light of the Coronavirus (COVID-19) situation, this property has implemented extra safety and sanitation protocols.

Food and beverage options at this property may be limited or unavailable due to the impacts of Coronavirus (COVID-19).

As a precaution against Coronavirus (COVID-19), the property has temporarily halted its shuttle services.

To protect the safety of both guests and staff during the Coronavirus (COVID-19) pandemic, certain services and amenities may be minimized or temporarily unavailable.

The reception and service operating hours have been reduced as a precaution for Coronavirus (COVID-19).

Following government directives to curb the spread of the Coronavirus (COVID-19), this property may require additional documentation from guests to verify identity, travel itinerary, and other pertinent details during specific periods when such guidelines are in place.

This property is adhering to strict physical distancing protocols in response to Coronavirus (COVID-19).

Please ensure that your booking at this property complies with local health guidelines, including any regulations regarding the purpose of travel and maximum group size, due to Coronavirus (COVID-19).

Wearing a face mask is compulsory in all indoor common areas as a measure against Coronavirus (COVID-19).

Stays for quarantine purposes related to Coronavirus (COVID-19) are not permitted at this property.

A damage deposit of MYR 200 is required upon arrival, collected as a cash payment. This deposit will be refunded upon check-out after the property has been inspected.

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