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Grand Hyatt Playa del Carmen Resort

Grand Hyatt Playa del Carmen Resort Review: Everything You Need to Know

Grand Hyatt Playa del Carmen Resort Is This the Best Place to Stay in Playa del Carmen (MX)?

a hotel with a swimming pool next to the water at Grand Hyatt Playa del Carmen Resort in Playa del Carmena hotel room with two beds and a balcony at Grand Hyatt Playa del Carmen Resort in Playa del Carmena swimming pool in front of a building at Grand Hyatt Playa del Carmen Resort in Playa del Carmena living room with a couch and a table at Grand Hyatt Playa del Carmen Resort in Playa del Carmena resort with a pool and chairs and the ocean at Grand Hyatt Playa del Carmen Resort in Playa del Carmena bathroom with a sink and a shower and a mirror at Grand Hyatt Playa del Carmen Resort in Playa del Carmena bedroom with a bed and a table and chairs at Grand Hyatt Playa del Carmen Resort in Playa del Carmen

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Featuring three oceanfront outdoor pools and a spa and wellness center with stunning architecture that resembles a Cenote, Grand Hyatt Playa del Carmen Resort is situated on Mamita’s Beach. The design concept incorporates natural elements, artistic details, textures, and ample light.

The accommodations offer a television, air conditioning, an iPod dock, and a seating area. The dining area includes a coffee machine as well as a dining table. Each private bathroom features either a bath or shower and is equipped with a hairdryer. Additional amenities include complimentary WiFi in all rooms and expansive floor-to-ceiling windows showcasing breathtaking views.

At Grand Hyatt Playa del Carmen Resort, you can enjoy two restaurants specializing in steak and international cuisine, alongside three bars and a fitness center. Unique food and beverage concepts, along with signature offerings from our restaurants and bars—including Sushi “n” Raw Seafood Bar and La Cocina—create a vibrant atmosphere for you to experience the local flavors the resort has to offer. Room service is available around the clock.

The property also provides various facilities, including options for water sports, meeting venues, a beauty salon, and a games room. There is a versatile ballroom, fifteen meeting rooms, and multiple indoor and outdoor pre-function areas suitable for events.

Should you wish to explore the area, don’t miss the renowned shopping, dining, and nightlife at La Quinta Avenida. This resort is located 55.5 km from Cancún International Airport.

Couples have a special fondness for the location, giving it a rating of 9.2 for trips intended for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed

Resort facilities of Grand Hyatt Playa del Carmen Resort
Great facilities! Review score, 8.7

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Beachfront

  • Parking on site

  • Airport shuttle

  • Family rooms

  • Fitness centre

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Wardrobe or closet

  • Alarm clock

Outdoors

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Balcony

  • Terrace

  • Garden

Pets
Pets are allowed on request. Charges may be applicable.
Activities

  • Bicycle rental

  • Live music/performance

  • Themed dinner nights

    Additional charge

  • Bike tours

  • Temporary art galleries

  • Beach

  • Evening entertainment

  • Kids' club

    Additional charge

  • Water sport facilities on site

    Additional charge

  • Snorkelling

    Off-site

  • Diving

    Off-site

  • Cycling

  • Table tennis

  • Children's playground

  • Games room

Living Area

  • Seating Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Video

  • Radio

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is needed) and costs US$20 per day.

  • Valet parking

  • Parking garage

  • Accessible parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • 24-hour front desk

Entertainment and family services

  • Indoor play area

  • Board games/puzzles

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Pet bowls

  • Minimarket on site

  • Shared lounge/TV area

  • Hypoallergenic

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Car hire

  • Laptop safe

  • Soundproof rooms

  • Lift

  • Fan

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Lower bathroom sink

  • Higher level toilet

  • Toilet with grab rails

  • Wheelchair accessible

2 swimming pools
Pool 1 – outdoorFree!

  • Pool/beach towels

  • Sun loungers or beach chairs

Pool 2 – outdoorFree!

  • Open all year

  • Adult only

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Fitness classes

  • Yoga classes

  • Fitness

  • Spa/wellness packages

  • Foot bath

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Pedicure

  • Manicure

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Public Bath

  • Hot tub/Jacuzzi

    Additional charge

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

  • Sauna

    Additional charge

Languages spoken

  • English

  • Spanish

House rules
Grand Hyatt Playa del Carmen Resort takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are allowed on request. Charges may be applicable.

Groups
When booking more than 10 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Essential information for guests at this location

Resort Fee Includes:

– In-room Nespresso machine and daily refilled capsules

– A selection of teas (replenished every day)

– Bottled water in guest rooms

– Access to fitness facilities (in accordance with local regulations)

– Access to pool facilities and amenities

– High-speed WiFi

– Use of bicycles and helmets

– Guided bicycle tours (held three times per week)

– Entry to Tortuguita & Hashtag club and game room

– Daily resort activities (some classes may incur an additional charge)

– Rotation of on-property entertainment and events

– Access to beach facilities and amenities

– Availability of mosquito repellent throughout the property

The credit card used for the reservation must be in the name of the guest staying at the property.

Guests are required to present a photo ID and credit card during check-in. Please be aware that all special requests are subject to availability and may involve additional charges.

Guests who are under 18 must check in with a parent or legal guardian.

In light of Coronavirus (COVID-19), enhanced safety and sanitation measures are in place at this location.

Food and beverage services at this location may be limited or unavailable due to the impact of Coronavirus (COVID-19).

This property is undertaking measures to ensure the safety of guests and staff in response to Coronavirus (COVID-19). As a result, certain services and amenities may be modified or unavailable.

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